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Laptop is unacceptably slow!


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#1
Reactor

Reactor

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Greetings!

My mother asked me whether or not I could disinfect her laptop, because she had tons of problems with the worms and trojans feasting upon her system. I agreed to disinfect all the problems, and started to work. I have made a successfully sweep through the laptop with Spybot Search & Destroy, MalwareBytes, and Uniblue SpyEraser. The system is clean as can be.

The problem is, after the disinfection progresses, the laptop became extremely slow. When it was infected, it was, like, 1000 times faster. Now I need to wait 7-8 minutes to even open "My Computer", not to mention the applications. If I click on the icon many times, as you can expect, there'll be 7-8 windows opening suddenly. The same goes for closing a windows, logging in, or shutting down - everything became extremely slow. This doesn't make any sense...shouldn't be the computer slow WHEN it was infected and not after that? I tried Uniblue SpeedyUpMyPC, it didn't work.

You must know that this laptop is more than 5 years old, it's 1,5 GHz speedy, has 40 GB HDD, and has 256 MB DDR2 RAM. It runs Windows XP Service Pack 2.
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#2
rshaffer61

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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