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HP Advisor (PC Dock)


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#1
freddiefreeloader

freddiefreeloader

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Have new HP computer with Windows 7. The HP advisor/dock pops up on my desktop and in taskbar everytime I boot up. The HP techs have advised me twice on how to keep it off the desktop but still have it popping up. Donot want to delete program... just go away and stay in program menu for WHEN I WANT IT.
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#2
BlackOxide

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Hi freddiefreeloader, let's try taking a look at a full list of the Startup items. Please do the following for me...

Download Autoruns from here
  • Extract the contents of Autoruns.zip (by right clicking)
  • Double click autoruns.exe
  • Click Options at the top, then click Hide Microsoft and Windows Entries
  • Click File > Refresh
  • Click File > Save and save the file as AutoRuns.txt
  • Attach the AutoRuns.txt to your next reply

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#3
freddiefreeloader

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Hi freddiefreeloader, let's try taking a look at a full list of the Startup items. Please do the following for me...

Download Autoruns from here

  • Extract the contents of Autoruns.zip (by right clicking)
  • Double click autoruns.exe
  • Click Options at the top, then click Hide Microsoft and Windows Entries
  • Click File > Refresh
  • Click File > Save and save the file as AutoRuns.txt
  • Attach the AutoRuns.txt to your next reply


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#4
freddiefreeloader

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Hi freddiefreeloader, let's try taking a look at a full list of the Startup items. Please do the following for me...

Download Autoruns from here

  • Extract the contents of Autoruns.zip (by right clicking)
  • Double click autoruns.exe
  • Click Options at the top, then click Hide Microsoft and Windows Entries
  • Click File > Refresh
  • Click File > Save and save the file as AutoRuns.txt
  • Attach the AutoRuns.txt to your next reply


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#5
freddiefreeloader

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Not sure how this reply works. Have windows 7 and when I tried advise from Black Oxide I do not get a .exe file showing up.
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#6
BlackOxide

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Not sure how this reply works. Have windows 7 and when I tried advise from Black Oxide I do not get a .exe file showing up.

Hello again, how far exactly did you get with it, have you successfully downloaded the ZIP file and extracted the contents to a folder?

To do this, find the ZIP file which you downloaded and right click it, then click "Extract All"
Should look like this...
Posted Image

After going through this you should end up with another folder which contains the autoruns.exe. Then just follow the instructions :)
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#7
freddiefreeloader

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Appreciate the help. Since I couldnot get .exe file I did find that going to PC DASHBOARD and dragging the screen upwards to where I could see the extreme bottom left corner, there is a settings button. Click this and remove check mark from the " load PC Advisor at every boot" is the trick. Odd place to hide it. Had to do this for every user on the computer.
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#8
BlackOxide

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Thanks for updating :) Glad you're all sorted :)
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