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BSOD CODE 0X00000007E


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#1
efuentes

efuentes

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I need to know how do I get my laptop working again from getting this code. I am able to get into safemode. Please help.
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#2
rshaffer61

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In safe mode do the following.

Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#3
efuentes

efuentes

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I thank you very much the moment I get infront of my laptop I will be doing this. Thank you very much again.
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#4
rshaffer61

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No problem and in case that doesn't give the right results then do this.

Lets see what you have in your startup services area

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Services
Click on the Hide All Microsoft Services
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#5
efuentes

efuentes

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The 2 things I have done still did not work, there are other codes with it stop:
0x00000007e (0xc0000005,0xee8e8f49,0xf7a791c8,0xf7a78ec4) is how they sisplay. What else can I do
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#6
rshaffer61

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Do you get the error even when going into Safe Mode?
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#7
efuentes

efuentes

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I did the first thing it tells me to restart, I did without going into safemode. Was I suppossed to start in safe mode again? I am responding via cell phone. Please be patient with me.

Edited by efuentes, 08 January 2010 - 05:50 PM.

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#8
rshaffer61

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So you did the MSConfig Startup instructions correct?
I take it then that is what you mean by it not having any difference.
Have you tried the MSConfig Services instructions and if so was there any change going into windows?
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#9
efuentes

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When I do msconfig there is an option that says launch system restore. Will that help me in any way? Yes I did both things still get the same bsod. When in safe mode I come up with administrator and lila. Do I have to do the msconfig to both names?

Edited by efuentes, 08 January 2010 - 06:01 PM.

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#10
rshaffer61

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Try the system restore since you have that option. I would suggest going back a couple of days before the issue started.
No you don't have to do the msconfig in both profiles as long as it is done in the administrator profile it will take care of the other.
In safe mode you are automatically logged in as the Administrator and not someone who has administrator right
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#11
efuentes

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System restore did not work, what is next? Am going back into safe mode. Am doing msconfig startup first, then the other still get bsod.

Edited by efuentes, 08 January 2010 - 06:34 PM.

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#12
rshaffer61

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What is the manufacturer of your laptop? Let's see if we can do a repair on it using the Recovery Partition There should be two options for recovery.
Destructive Formats and puts laptop back to factory settings
Non destructive is basically a Repair Installation that fixes corrupt or missing drivers. This way the data should remain intact and safe.
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#13
efuentes

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Dell inspiron 1501, I have the drivers cd still would that help?
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#14
rshaffer61

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Drivers cd won't help unless it comes to a format. This is the last step we will ever advise to do.
The key combination is CRTL + F11 pushing the keys at the same time at the the dell screen during post. Once you push them then you want to release them.
It should go into the recovery partition so you can do a system restore.
Check the options before doing anything as the wrong step will format the drive and you will lose all data.
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#15
efuentes

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Will reboot fix the problem or do I have to restore and lose everything?

Edited by efuentes, 08 January 2010 - 07:07 PM.

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