Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Internet connection works in Ubuntu but not in Windows XP Home SP1!


  • Please log in to reply

#1
gjs5p

gjs5p

    New Member

  • Member
  • Pip
  • 7 posts
This came about because my computer had in the last 2 weeks starting doing this funny thing of screen blacking out for seconds and then coming back on again whenever I was using the PC. Few days ago, I decided to uninstall Avira as I thought *that* might be causing the black screen problem. But after doing so, the screen black-out episodes became even more frequent and severe. After a few hours, the screen blacked out and never came back on again. The computer seemed to have stalled - no sound of activity from it, although the "On/Off" light was still green/On, but the monitor had gone on standby. I rebooted the PC, but it could never boot up Windows again. I got this blue screen of death message every time I tried to boot up Windows XP. It says there's something wrong with a file called "nav4_disp" and that there's a problem with an "infinite loop"... I tried rebooting several times, each time same thing happened - blue screen with the same message about the file nav4_disp and a problem with an infinite loop.

With Windows XP refusing to boot up at all, I decided to boot up my PC with a Ubuntu 9.04 CD ROM which I'd NEVER tried using prior to this. It worked. I didn't install Ubuntu, I just used the "Try Ubuntu without installing it" option every time I booted my PC with the CD ROM. It'd go into Ubuntu's desktop. and I'd click on Mozilla Firefox and voila, without even needing to do any sort of setting up, everything works. I am now using this method to get online and try to find solutions to my Windows XP problem as we speak! So up till now, I can surf on the internet with the Ubuntu CD ROM.

Yesterday I decided to back up all the important files on my PC, and decided to format the hard drive and re-install Windows XP. I did everything right, and Windows XP was installed. Everything looked good. Until I clicked on Internet Explorer to try and see if I could surf the Net on it. I couldn't. It'd load up the error message on screen saying DNS Error, problem with server/connection. Every single time. Its so exasperating! I tried the "cmd" > "ipconfig" method but it'd fail to give me an ip address every time. I tried clicking on the Networking icon and clicking on the "1394 Ethernet" connection and then using the "Repair" option. It wouldn't work. Instead, it gave me this error message "Failed to query TCP/IP settings of the connection." each time!

Now I know some people have suggested that perhaps something in my hardware needs replacing. Something is wrong with my PC, my cables, etc.
This can't be the case, because even as I speak, Ubuntu works fine on my PC and I can surf the internet on my VirginMedia Broadband connection with Mozilla Firefox on Ubuntu just fine!

I think there must be a problem with my Windows XP... but I'm not "techie" enough to figure this out! I feel like installing Ubuntu on my system and using it permanently but I know I can't live without Windows because some applications like my Sony MP3 sync software will simply not work in Ubuntu. Can anyone help me fix my Windows XP internet connection??

Edited by gjs5p, 08 January 2010 - 06:20 PM.

  • 0

Advertisements


#2
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
What exactly did you use to reinstall Windows?
Some recovery CD, or Windows XP CD?
  • 0

#3
gjs5p

gjs5p

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
I used the Windows XP Reinstallation CD provided with the Dell Dimension 8300 computer I bought about 4 years ago.
  • 0

#4
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Turn off computer. Disconnect router, and modem from power source for 30 seconds.
Power them back on.
Restart computer.

If that doesn't work, bypass router, and connect computer straight to the modem.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew


Restart computer.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.


If that doesn't work...
Download, install, and run WinSockFix: http://www.softpedia...inSockFix.shtml (doesn't work in Vista)
Restart computer, and check again.

If that doesn't work...
Download Dial-A-Fix (DAF) (doesn't work in Vista):
http://wiki.lunarsof...2C_and_articles

Have XP CD available in case DAF needs a file. Likely not!

Check all boxes on the screen (clear any restrictions if it shows any)
Then click GO!

When the entire page is finished click the HammerHead at bottom to go to the second DAF page.

Here, one at a time, do the below:

Reinstall BITS
Reinstall Windows Firewall
Repair Permissions
Reset networking

Watch for any File not found or other errors and make note as this may lead to the fix!

Restart computer.
  • 0

#5
gjs5p

gjs5p

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
someone else told me the problem could be because Ubuntu CD has all the NIC drivers but my Windows XP Reinstallation CD provided by Dell when I bought my Dell Dimension 8300 computer doesn't.
they told me to go download all the drivers on a disc and install them.
Is that really necessary?
because I have a cdrom provided by Dell when I bought the Dell computer too, that's called "Drivers"... I tried installing them after reinstalling windows xp too, but it didn't fix the problem.

or do i need newer drivers?
and where would i go for downloading the drivers? (if the drivers are indeed the problem?)

BUT

I'd definitely try out your method too. I'm just curious about other people's suggestions because at least if one solution doesn't work, another one might.
  • 0

#6
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
I assume, you don't have any errors in Device Manager?
  • 0

#7
gjs5p

gjs5p

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Hi there... Device Manager said my devices were all functioning okay but still no connection.

I followed your advice and downloaded Winsockfix but also downloaded and the Intel Pro NIC driver that someone said to me might be causing the problem.

Installed the driver first and tried using Internet Explorer. It works (am using it now). I haven't used the Winsockfix program yet but I'm curious as to what it fixes..

In my case though it appears that the driver was the problem. Somehow the Windows XP Reinstallation CD that Dell provided doesn't have the driver on it.
  • 0

#8
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Good news then :)
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP