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XP reinstallation can't find files because extensions are turned o


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#1
michelle_d

michelle_d

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Edit: I found my old old SP1 CD, reformatted the entire thing, and this time I *think* it's going through. Should I leave the post up in case anyone else has a similar problem?

I'm in a really big pickle here. My mother accidentally downloaded a bunch of adware/spyware on her laptop so I told her I'd try to clean it up. The add/remove programs link wasn't working, so I went to repair XP instead. Everything was fine, but towards the end of the 'preparing installation' part, it suddenly had trouble finding files on the CD, even though it was pointed at the right directory and the file was *right there*. I think the problem is that the file extensions were turned off, and it can't find them because of it. But I'm stuck because I can't get them back on right now, and I can't go any further.

Does *anyone* have any suggestions. :)

Edited by michelle_d, 08 January 2010 - 10:05 PM.

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#2
Broni

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    Kraków my love :)

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Windows repair won't solve your infection issue.
You can either start new topic at our malware section, or go for "clean" install.
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#3
michelle_d

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Yeah, I ended up reformatting the drive and doing a clean install. I know repairing XP wouldn't get rid of the spyware, but I was hoping it would get my add/remove programs link to work properly, so I could have tried to remove some. Oh well, it's all better now.
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#4
Broni

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    Kraków my love :)

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Good news :)
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