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hiijack this log - help please?


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#1
lauraharley

lauraharley

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Hi heres my scan,

problem is my laptop keeps crashing when approximately 2/3 through both scans. On spybot is crashes on something which starts "Coupon..." something and then the pc completely turns off. No restart. Same thing happens with adaware.

I was on here not long ago trying to sort out my laptop and all was well after a lot of work and kind help from the guys on here, and i was at the time able to run both programs with no problems.

However this complete crash happens every time i scan now.

Can someone pleeease help its driving me mad!

Laura xxxx

Logfile of HijackThis v1.99.1
Scan saved at 01:27:44, on 18/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\EzButton\CPLDBL10.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\PROGRA~1\NORTON~2\navapw32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Laura Harley\My Documents\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CPLDBL10] C:\Program Files\EzButton\CPLDBL10.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~2\navapw32.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip....pGameLoader.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-24.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093784767852
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab30149.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab30149.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...484/mcfscan.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by22fd.bay22....ex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbtcoms.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
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#2
Hemal

Hemal

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Did you follow the recomendations here?
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#3
lauraharley

lauraharley

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  • 42 posts
Hiya, yep i have followed those instructions.

Adaware can now scan through (im not sure if this was a problem in the first place, it may have been that spybot was scanning at the same time as adaware initially and i assumed both crashed it) and here is my Adaware log:

Ad-Aware SE Build 1.05
Logfile Created on:18 May 2005 11:13:45
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R46 17.05.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
None
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Ad-Aware SE Settings
===========================
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


18-05-2005 11:13:45 - Scan started. (Full System Scan)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 668
ThreadCreationTime : 18-05-2005 09:59:51
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 720
ThreadCreationTime : 18-05-2005 09:59:53
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 744
ThreadCreationTime : 18-05-2005 09:59:54
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 788
ThreadCreationTime : 18-05-2005 09:59:54
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 800
ThreadCreationTime : 18-05-2005 09:59:54
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 956
ThreadCreationTime : 18-05-2005 09:59:58
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1056
ThreadCreationTime : 18-05-2005 09:59:58
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1148
ThreadCreationTime : 18-05-2005 09:59:58
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1192
ThreadCreationTime : 18-05-2005 09:59:58
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1384
ThreadCreationTime : 18-05-2005 09:59:59
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:11 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1560
ThreadCreationTime : 18-05-2005 09:59:59
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:12 [ceepwrsvc.exe]
FilePath : C:\Program Files\TOSHIBA\Power Management\
ProcessID : 1664
ThreadCreationTime : 18-05-2005 09:59:59
BasePriority : Normal
FileVersion : 1, 0, 0, 1
ProductVersion : 1, 0, 0, 1
ProductName : CeEPwrSvc Module
CompanyName : COMPAL ELECTRONIC INC.
FileDescription : CeEPwrSvc Module
InternalName : CeEPwrSvc
LegalCopyright : Copyright 2003 Compal Electronic Inc.
OriginalFilename : CeEPwrSvc.EXE
Comments : James Kang

#:13 [navapsvc.exe]
FilePath : C:\Program Files\Norton AntiVirus\
ProcessID : 1704
ThreadCreationTime : 18-05-2005 09:59:59
BasePriority : Normal
FileVersion : 8.07.17
ProductVersion : 8.07.17
ProductName : Norton AntiVirus
CompanyName : Symantec Corporation
FileDescription : Norton AntiVirus Auto-Protect Service
InternalName : NAVAPSVC
LegalCopyright : Copyright © 2000-2002 Symantec Corporation. All rights reserved.
OriginalFilename : NAVAPSVC.EXE

#:14 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1804
ThreadCreationTime : 18-05-2005 10:00:00
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:15 [wdfmgr.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1888
ThreadCreationTime : 18-05-2005 10:00:00
BasePriority : Normal
FileVersion : 5.2.3790.1230 built by: DNSRV(bld4act)
ProductVersion : 5.2.3790.1230
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows User Mode Driver Manager
InternalName : WdfMgr
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WdfMgr.exe

#:16 [mspmspsv.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 236
ThreadCreationTime : 18-05-2005 10:00:00
BasePriority : Normal
FileVersion : 7.01.00.3055
ProductVersion : 7.01.00.3055
ProductName : Microsoft ® DRM
CompanyName : Microsoft Corporation
FileDescription : WMDM PMSP Service
InternalName : MSPMSPSV.EXE
LegalCopyright : Copyright © Microsoft Corp. 1981-2000
OriginalFilename : MSPMSPSV.EXE

#:17 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 280
ThreadCreationTime : 18-05-2005 10:00:00
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:18 [hkcmd.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 636
ThreadCreationTime : 18-05-2005 10:00:02
BasePriority : Normal
FileVersion : 3.0.0.2172
ProductVersion : 7.0.0.2172
ProductName : Intel® Common User Interface
CompanyName : Intel Corporation
FileDescription : hkcmd Module
InternalName : HKCMD
LegalCopyright : Copyright 1999-2003, Intel Corporation
OriginalFilename : HKCMD.EXE

#:19 [apoint.exe]
FilePath : C:\Program Files\Apoint2K\
ProcessID : 652
ThreadCreationTime : 18-05-2005 10:00:03
BasePriority : Normal
FileVersion : 5.3.10.166
ProductVersion : 5.3.10.166
ProductName : Alps Pointing-device Driver
CompanyName : Alps Electric Co., Ltd.
FileDescription : Alps Pointing-device Driver
InternalName : Alps Pointing-device Driver
LegalCopyright : Copyright © 1999-2003 Alps Electric Co., Ltd.
OriginalFilename : Apoint.exe

#:20 [cepmtray.exe]
FilePath : C:\Program Files\TOSHIBA\Power Management\
ProcessID : 664
ThreadCreationTime : 18-05-2005 10:00:03
BasePriority : Normal
FileVersion : 1, 0, 0, 26
ProductVersion : 1, 0, 0, 26
ProductName : CeTray Application
CompanyName : COMPAL ELECTRONIC INC.
FileDescription : CeTray MFC Application
InternalName : CeTray
LegalCopyright : Copyright 2003 Compal Electronic Inc.
OriginalFilename : CeTray.EXE
Comments : James Kang

#:21 [cpldbl10.exe]
FilePath : C:\Program Files\EzButton\
ProcessID : 688
ThreadCreationTime : 18-05-2005 10:00:03
BasePriority : Normal
FileVersion : 1.53
ProductVersion : 1.53
ProductName : Dritek System Inc. CPLBTS88 12.25.2002 ( VC60 )
CompanyName : Dritek System Inc.
FileDescription : Compal BTS88 Easy Button ( Multi-Language )
InternalName : CPLBTS88
LegalCopyright : Copyright © 2002 Dritek System Inc.
OriginalFilename : CPLBTS88.exe

#:22 [ceekey.exe]
FilePath : C:\Program Files\TOSHIBA\E-KEY\
ProcessID : 692
ThreadCreationTime : 18-05-2005 10:00:04
BasePriority : Normal
FileVersion : 2, 0, 0, 18
ProductVersion : 2, 0, 0, 18
ProductName : EKey Application
CompanyName : COMPAL ELECTRONIC INC.
FileDescription : TOSHIBA HotKey Utility
InternalName : E_Key
LegalCopyright : Copyright 2003 Compal Electronic Inc.
OriginalFilename : CeEKey.EXE
Comments : Eva Hung

#:23 [tptray.exe]
FilePath : C:\Program Files\TOSHIBA\TouchPad\
ProcessID : 704
ThreadCreationTime : 18-05-2005 10:00:04
BasePriority : Normal
FileVersion : 1, 0, 0, 11
ProductVersion : 1, 0, 0, 11
ProductName : TPTray Application
CompanyName : COMPAL ELECTRONIC INC.
FileDescription : TPTray Application
InternalName : TPTray
LegalCopyright : Copyright 2002 Compal Electronic Inc.
OriginalFilename : TPTray.EXE
Comments : Mei Hsu

#:24 [wkufind.exe]
FilePath : C:\Program Files\Common Files\Microsoft Shared\Works Shared\
ProcessID : 700
ThreadCreationTime : 18-05-2005 10:00:04
BasePriority : Normal
FileVersion : 7.00.0724.0
ProductVersion : 7.00.0724.0
ProductName : Update Detection Module
CompanyName : Microsoft® Corporation
FileDescription : Microsoft® Works Update Detection
InternalName : WkUFind
LegalCopyright : Copyright © 1987-2002 Microsoft Corporation.
OriginalFilename : WkUFind.exe

#:25 [jusched.exe]
FilePath : C:\Program Files\Java\jre1.5.0_02\bin\
ProcessID : 908
ThreadCreationTime : 18-05-2005 10:00:05
BasePriority : Normal


#:26 [navapw32.exe]
FilePath : C:\PROGRA~1\NORTON~2\
ProcessID : 1352
ThreadCreationTime : 18-05-2005 10:00:06
BasePriority : Normal
FileVersion : 8.07.17
ProductVersion : 8.07.17
ProductName : Norton AntiVirus
CompanyName : Symantec Corporation
FileDescription : Norton AntiVirus Agent
InternalName : NAVAPW32
LegalCopyright : Copyright © 2000-2002 Symantec Corporation. All rights reserved.
OriginalFilename : NAVAPW32.EXE

#:27 [ituneshelper.exe]
FilePath : C:\Program Files\iTunes\
ProcessID : 1360
ThreadCreationTime : 18-05-2005 10:00:06
BasePriority : Normal
FileVersion : 4.8.0.31
ProductVersion : 4.8.0.31
ProductName : iTunes
CompanyName : Apple Computer, Inc.
FileDescription : iTunesHelper Module
InternalName : iTunesHelper
LegalCopyright : © 2003-2005 Apple Computer, Inc. All Rights Reserved.
OriginalFilename : iTunesHelper.exe

#:28 [alg.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1588
ThreadCreationTime : 18-05-2005 10:00:07
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Application Layer Gateway Service
InternalName : ALG.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : ALG.exe

#:29 [sgmain.exe]
FilePath : C:\Program Files\SpywareGuard\
ProcessID : 1848
ThreadCreationTime : 18-05-2005 10:00:09
BasePriority : Normal
FileVersion : 2.02.0001
ProductVersion : 2.02.0001
ProductName : SpywareGuard
FileDescription : SpywareGuard
InternalName : sgmain
LegalCopyright : Copyright © 2002-2003 Javacool Software LLC
OriginalFilename : sgmain.exe
Comments : SpywareGuard

#:30 [ipodservice.exe]
FilePath : C:\Program Files\iPod\bin\
ProcessID : 500
ThreadCreationTime : 18-05-2005 10:00:10
BasePriority : Normal
FileVersion : 4.8.0.31
ProductVersion : 4.8.0.31
ProductName : iTunes
CompanyName : Apple Computer, Inc.
FileDescription : iPodService Module
InternalName : iPodService
LegalCopyright : © 2003-2005 Apple Computer, Inc. All Rights Reserved.
OriginalFilename : iPodService.exe

#:31 [apntex.exe]
FilePath : C:\Program Files\Apoint2K\
ProcessID : 1104
ThreadCreationTime : 18-05-2005 10:00:11
BasePriority : Normal
FileVersion : 5.0.1.15
ProductVersion : 5.0.1.15
ProductName : Alps Pointing-device Driver for Windows NT/2000/XP
CompanyName : Alps Electric Co., Ltd.
FileDescription : Alps Pointing-device Driver for Windows NT/2000/XP
InternalName : Alps Pointing-device Driver for Windows NT/2000/XP
LegalCopyright : Copyright © 1998-2003 Alps Electric Co., Ltd.
OriginalFilename : ApntEx.exe

#:32 [sgbhp.exe]
FilePath : C:\Program Files\SpywareGuard\
ProcessID : 1132
ThreadCreationTime : 18-05-2005 10:00:11
BasePriority : Normal
FileVersion : 2.02.0001
ProductVersion : 2.02.0001
ProductName : SG Browser Hijacking Protection
FileDescription : SG Browser Hijacking Protection
InternalName : sgbhp
LegalCopyright : Copyright © 2002-2003 Javacool Software LLC.
OriginalFilename : sgbhp.exe
Comments : SG Browser Hijacking Protection

#:33 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 2844
ThreadCreationTime : 18-05-2005 10:00:46
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:34 [ad-aware.exe]
FilePath : C:\PROGRA~1\Lavasoft\AD-AWA~2\
ProcessID : 1116
ThreadCreationTime : 18-05-2005 10:07:58
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
11 entries scanned.
New critical objects:0
Objects found so far: 0


11:35:50 Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:22:04.625
Objects scanned:159064
Objects identified:0
Objects ignored:0
New critical objects:0

I have used cleanup! and CWshredder. When using Ewido - at the same point (approx 65% completion) the laptop crashed again. It seems like it is powering down when the pc becomes unstable or something?

my new hiijackthis log is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 11:40:22, on 18/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\EzButton\CPLDBL10.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\PROGRA~1\NORTON~2\navapw32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Laura Harley\My Documents\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CPLDBL10] C:\Program Files\EzButton\CPLDBL10.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~2\navapw32.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip....pGameLoader.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-24.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093784767852
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab30149.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab30149.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...484/mcfscan.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by22fd.bay22....ex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbtcoms.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Hope this is of some use this is driving me mad!

Thanks,

Laura xx
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#4
lauraharley

lauraharley

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Ok spybot was now able to complete a scan successfully with no problems found. is there anything within my scans that you can see that might need fixing please? i dont want anything to come up in the future! thanks - laura xxxx
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