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PC cleaning


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#1
shortman1937

shortman1937

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Is there a program to remove junk from a pc and restore it without formatting the disc? If so where can you get one? thanks in advance for any info.
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#2
rshaffer61

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It really depends on what you are trying to get rid of shortman1937.
The best way is to use Add\Remove Programs in the Control Panel or the programs own Uninstall program.
There is no one way to do this as some programs do not have a uninstall and even then they don't completely get rid of everything all the time.
This is a drawn out process that takes patience to do and I would be happy to assist you with this.

Edited by BHowett, 09 January 2010 - 01:29 PM.
moved topic to XP

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#3
rshaffer61

rshaffer61

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Thank you BHowett
Let's get started then Shortman1937. Please do the following steps in order and reply back with the requested logs.


Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.




Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply



Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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