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XP crashed and now it won't load, caught in boot loop


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#1
i should've bought a mac

i should've bought a mac

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so recently a friend of mine wanted me to put some videos on his flash drive, initially when i plugged in the flash drive everything was alright, but the sec i tried to transfer a file onto the drive, my system crashed. i immediately restarted my computer (after yelling at my friend) only to find out that windows wont even start. what happens is:
1 computer starts
2 dell splash screen
3 windows xp splash
4 computer did not start properly
5 choose to boot in safe mode, etc.
6 any option chosen restarts the loop at step 3
:)

no matter what option i choose the computer goes back to the windows xp splash screen and then i get the same error message. so basically it's caught in a loop, and xp won't start. i don't wanna format my computer until i can atleast get the files off it.... any ideas.......
much appreciated
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#2
rshaffer61

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Hello i should've....... Welcome to GeeksToGo, :) :) :)

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

Let's get your files safe first before we do anything. To do this you will need to create a Linux Live cd and to do that I am including the instructions for Puppy Linux below.

Get Puppy Linux from my signature below...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files get Burncdcc from my signature...it is a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...

==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

Thanks to happyrock
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#3
i should've bought a mac

i should've bought a mac

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the puppy linux didnt work, thanks anyway though.... i ended up adding the drive to another to a new comp and now it just works as an extra harddrive, i'm cool.
thanks for your help.
much appreciated.
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#4
rshaffer61

rshaffer61

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I'm sorry it didn't work and please let us know if there is anything else we can assist you with.
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#5
Bluetiger42

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Hello i should've....... Welcome to GeeksToGo, :) :) :)

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

Let's get your files safe first before we do anything. To do this you will need to create a Linux Live cd and to do that I am including the instructions for Puppy Linux below.

Get Puppy Linux from my signature below...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files get Burncdcc from my signature...it is a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...

==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

Thanks to happyrock



Hello,

I don't know if this applies to me but I was trying to use partition magic and it crashed mid way and now it goes in a loop and it won't let me load anything, safe mode etc. It just starts again.

It's my brothers laptop and I don't really know the specs execpt its XP Toshiba and only about 40G memory.

Any advice appreciated. I can't see the links for Linux anywhere either.

Thanks,

Sarah
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#6
rshaffer61

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Direct to: bluetiger42

Please start your own topic
Although your issue may seem similar there can be other factors that may need to be resolved.
By bumping on someone's topic it makes it confusing for the tech to understand who they are helping. This can in turn cause the wrong support to be given and can cause instability or worse to happen to your system.
Thank you for your cooperation.
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#7
deLabé

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My problem does seem to be the same and I used your instructions here to get the Linux Live up and running and save the files I hadn't backed up (about a days worth). Right now I'm downloading a Windows XP SP3 ISO file to see if repairing from that will solve the problem. (I only have a SP2 CD at this point.) If not I'll probably reformat and have to reinstall all the software.

Do you have any better things to try?

DAVID

Hello i should've....... Welcome to GeeksToGo, :) :) :)

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

Let's get your files safe first before we do anything. To do this you will need to create a Linux Live cd and to do that I am including the instructions for Puppy Linux below.

Get Puppy Linux from my signature below...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files get Burncdcc from my signature...it is a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...

==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

Thanks to happyrock


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#8
rshaffer61

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Hi. I just posted something on an old thread. Don't know how soon you see such things so I thought I'd send a PM as well.

DAVID


I would prefer you had your own topic but since you started let me ask where the XP iso is coming from?
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#9
deLabé

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I took it from microsoft's site. just burned it to CD. haven't got the faulty computer to boot with it just yet...
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#10
deLabé

deLabé

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http://www.microsoft...;displayLang=en
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#11
deLabé

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So far that CD will come up on this computer that I'm writing on but NOT on the one with the boot problem.
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#12
deLabé

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OK, so now I understand that the Microsoft ISO was only SP3 and nothing else. (wishful thinking on my part)

So I can probably go ahead and reinstall XP with SP2 from the Windows CD that I have, but then I have to reinstall all the software as well. Is there any other option that will take less time? I am pretty well backed up. However, I tried the repair from the SP2 CD and all that did was now lock me out of any safe mode login as well. Is there any way to stop the computer from looking to complete the repair so I can get into safe mode again?
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#13
deLabé

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just in case it helps, the blue screen message I get when I disable automatic restarting is as follows:

Technical information:

*** STOP: 0x0000007E (0xC0000005,0xbA0C7735,0xF789E124,0xF789DE20)
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#14
rshaffer61

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You are correct in the fact the SP3 iso is just that...just the SP3.

DO NOT CLICK DOWNLOAD IF YOU ARE UPDATING JUST ONE COMPUTER: A smaller, more appropriate download for individual users is now available on Windows Update. The best way to ensure you get Windows XP Service Pack 3 is by turning on the Automatic Updates feature in Windows XP. You can use our step-by-step instructions or, if you prefer, let us do it for you.

Try doing a fresh install of your XP SP2 and then using the Windows Automatic Update option you can install SP3 straight from Microsoft.
Is XP SP2 what was installed on your system originally?
Is there a Reg Key affixed to the side of your system?
Is this a name brand system or a custom built?
Laptop or Desktop?
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#15
deLabé

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Is XP SP2 what was installed on your system originally?
This Dell 2400 desktop came with XP SP1 but we later got an SP2 diskette from Dell.

Is there a Reg Key affixed to the side of your system? Yes.

This is a mup.sys problem, I now discover.

In your opinion, is it worth the time going thru the steps at http://www.aitechsol...inxpnoboot.html or not?
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