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WINHOT32.DLL and kernel 32.dll problem


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#1
tintin

tintin

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hey can comebody please help me fix this problem i have . i cannot open any folder in my computer e.g: my document. it gives me this error message about something to do witgh winhot32.dll and kernel32.dll.

can i get help to fix this problem?
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#2
ditto

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    - i pwn n00bs -

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Hey tintin and welcome to GtG!

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

ditto
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#3
tintin

tintin

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Logfile of HijackThis v1.98.0
Scan saved at 1:12:56 PM, on 7/27/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MICROSOFT WORKS\WKSSB.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\WINLOGON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\AD MUNCHER\ADMUNCH.EXE
C:\PROGRAM FILES\WEB_REBATES\WEBREBATES0.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\RNATHCHK.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WEB_REBATES\WEBREBATES1.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?cxlow (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://static.vpptec...landing.html?s=
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?cxlow (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acc.count-all.com/-/?cxlow (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://acc.count-all.com/--/?cxlow (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50087
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://static.vpptec...landing.html?s=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vaio.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50087
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.2020se...000003724422&s=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://acc.count-all.com/-/?cxlow about:blank (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://static.vpptec...landing.html?s=
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://acc.count-all.com/--/?cxlow (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50087
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
F1 - win.ini: run=C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSINFO\info32.exe
O1 - Hosts: 3510794918 auto.search.msn.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll
O2 - BHO: IRDIXAObj Class - {f760cb9e-c60f-4a89-890e-fae8b849493e} - C:\WINDOWS\MADISE.DLL (file missing)
O2 - BHO: 2020 Search - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020SEARCH2.DLL
O2 - BHO: SNHlprObj Class - {14b3d246-6274-40b5-8d50-6c2ade2ab29b} - C:\PROGRAM FILES\SRNG\SNHELPER.DLL
O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\PROGRA~1\COMMON~1\WINTOOLS\BTIEIN.DLL
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O2 - BHO: IEHlprObj Class - {CD4C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRAM FILES\GO!ZILLA\GOIEHLP.DLL (file missing)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O2 - BHO: ohb - {086CEFD5-A88D-4981-8915-D51F04360ED1} - C:\WINDOWS\SYSTEM\WINHOT32.DLL
O2 - BHO: Core Library - {F281FFC7-6C63-4bf9-83F2-AB7A6157B109} - C:\WINDOWS\SYSTEM\KDPUPD.DLL
O2 - BHO: NavHelper Class - {C1E58A84-95B3-4630-B8C2-D06B77B7A0FC} - C:\PROGRAM FILES\NAVEXCEL\NAVHELPER\V2.0.4C\NHELPER.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll
O3 - Toolbar: 2020 Search - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020SEARCH2.DLL
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O3 - Toolbar: HotSearchBar.com Bar - {8B224779-3B0E-4FEA-8AE1-B66C20DD840F} - C:\WINDOWS\SYSTEM\WINHOT32.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Tapicfg.exe] \tapicfg.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ICQ Net] C:\WINDOWS\winlogon.exe -stealth
O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Ad Muncher] C:\Program Files\Ad Muncher\AdMunch.exe /bt
O4 - HKLM\..\Run: [Kazaa Download Accelerator Updater] regsvr32 /s C:\WINDOWS\SYSTEM\KDPUPD.DLL
O4 - HKLM\..\Run: [WebRebates0] "C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServicesOnce: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE /boot
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: UPS Online PLD Reminder Utility.lnk = C:\UPS\UOWS\PldReminder.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.95-DELEON.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.95-DELEON.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.95-DELEON.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.95-DELEON.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.95-DELEON.DLL/cmtrans.html
O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} (IRDIXAObj Class) -
O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://download.webs..._50087/QDow.cab
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} (iiittt Class) - http://hotsearchbar....r2/winhot32.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O19 - User stylesheet: C:\WINDOWS\Web\win.def (file missing)
O19 - User stylesheet: C:\WINDOWS\default.css (file missing) (HKLM)
O21 - SSODL: AUHook - {BCBCD383-3E06-11D3-91A9-00C04F68105C} - C:\WINDOWS\SYSTEM\AUHOOK.DLL
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#4
ditto

ditto

    - i pwn n00bs -

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Hey tintin,

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?cxlow (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://static.vpptec...landing.html?s=
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?cxlow (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acc.count-all.com/-/?cxlow (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://acc.count-all.com/--/?cxlow (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50087
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://static.vpptec...landing.html?s=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50087
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.2020se...000003724422&s=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://acc.count-all.com/-/?cxlow about:blank (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://static.vpptec...landing.html?s=
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://acc.count-all.com/--/?cxlow (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50087
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O1 - Hosts: 3510794918 auto.search.msn.com
O2 - BHO: IRDIXAObj Class - {f760cb9e-c60f-4a89-890e-fae8b849493e} - C:\WINDOWS\MADISE.DLL (file missing)
O2 - BHO: 2020 Search - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020SEARCH2.DLL
O2 - BHO: SNHlprObj Class - {14b3d246-6274-40b5-8d50-6c2ade2ab29b} - C:\PROGRAM FILES\SRNG\SNHELPER.DLL
O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\PROGRA~1\COMMON~1\WINTOOLS\BTIEIN.DLL
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O2 - BHO: IEHlprObj Class - {CD4C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRAM FILES\GO!ZILLA\GOIEHLP.DLL (file missing)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O2 - BHO: ohb - {086CEFD5-A88D-4981-8915-D51F04360ED1} - C:\WINDOWS\SYSTEM\WINHOT32.DLL
O2 - BHO: Core Library - {F281FFC7-6C63-4bf9-83F2-AB7A6157B109} - C:\WINDOWS\SYSTEM\KDPUPD.DLL
O3 - Toolbar: 2020 Search - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020SEARCH2.DLL
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O3 - Toolbar: HotSearchBar.com Bar - {8B224779-3B0E-4FEA-8AE1-B66C20DD840F} - C:\WINDOWS\SYSTEM\WINHOT32.DLL
O4 - HKLM\..\Run: [WebRebates0] "C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServicesOnce: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE /boot
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} (IRDIXAObj Class) -
O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://download.webs..._50087/QDow.cab
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} (iiittt Class) - http://hotsearchbar....r2/winhot32.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O19 - User stylesheet: C:\WINDOWS\Web\win.def (file missing)
O19 - User stylesheet: C:\WINDOWS\default.css (file missing) (HKLM)
O21 - SSODL: AUHook - {BCBCD383-3E06-11D3-91A9-00C04F68105C} - C:\WINDOWS\SYSTEM\AUHOOK.DLL

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log, and let us know how your system's working. <_<

ditto
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