[rshaffer61]

If it doesn't load up to the puppy desktop then its not working right.
The Puppy desktop looks just like a windows desktop.

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yeah it loads up like windows on my other computer but on this computer it doesnt load, it stops load at "loading kernal" line

Thanks

[alexander255110]

yeah it loads up like windows on my other computer but on this computer it doesnt load, it stops load at "loading kernal" line

Thanks

[happyrock]

you have a hardware issue...could be ram or mobo or processor...

[alexander255110]

Oh my gosh.. so how do I fix that?
If this helps, the first time i opened my computer case was because the front panel plugs weren't working, i plug them in and my computer would not have a response from it. There are like 4 usb ports and and a variety of memory card slots built in. and i think only one of the usb ports work in the front.

So the Puppy Linux stops loading at Loading kernal modules... what could that mean?
can we still fix it without backing up my files? Thats why you told me to use Puppy Linux right?

Thanks alot

[rshaffer61]

Test the memory first.

If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:



8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:



10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:




It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.



The following image is the test results area:



The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

[alexander255110]

Oh i think there is a memory test function on the Ubuntu Live CD too.
Can i use that instead of burning another CD?
also in case you ever need to know this is my computer specs
http://h20000.www2.h...ectID=c00572530
Thanks!

[rshaffer61]

Yes you can but I'm not sure which program it uses.

[alexander255110]

How do you remove RAM one by one?
I'm scared i might break something

THanks

[rshaffer61]

These are Memory Slots
See the white latches on each side? Now yours may be white and black or black and blue
If you push them outward from each other the memory will release. The memory is what is called Keyed so it only fits back in one way. Take the one out that is not on the outside and try the system. If all ok then swap that one with the one you took out before and try the system. If good then put both back in and run the test. if one works and one doesn't then you have found the problem and no need to run the test unless you want to verify the bad memory.

Edited by rshaffer61, 18 January 2010 - 02:27 AM.

[alexander255110]

Do i try to run WinXp or Puppy Linux or Ubuntu?

[rshaffer61]

Puppy or Ubuntu doesn't matter.

[alexander255110]

wait, im already running ubuntu with broken RAM?

[rshaffer61]

No with one module in the system then try to start Ubuntu. If it starts and runs correctly then that module is good. If it doesn't then change the module with the one you took out and repeat the steps. If neither works then go on to the actual testing and check each module that way.

[alexander255110]

Okay i guess we found the problem. There is ALOT of red errors from the test(its not finished yet though)
So, Do i go to a place and get a new one?

thanks

[rshaffer61]

Do you only have one module or two?
Did you test all if more then one?