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Problems running Windows Memory Diagnostic


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#16
The Skeptic

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Is that all that you see in Everest? Please repeat the test keeping SpeedFan and/or Everest Minmized. Run A scan of your antivirus and after about 10 minutes maximize the programs and report temperatures and voltages. Most important is the CPU temperature.

Edited by The Skeptic, 17 January 2010 - 02:04 PM.

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#17
pete1412009

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Okay, I did what you said, but I got the same result. The screenshot is attached.

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  • everest.JPG

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#18
The Skeptic

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Thanks. Please run SpeedFan.
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#19
pete1412009

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Attached.

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  • speedfan2.JPG

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#20
The Skeptic

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There you are. Core temp is 71 degrees, much too high, and that's when the computer is idling. It will go higher when loaded.

Assuming the computer is a desktop: open the box and use a can of compressed air to blow the dust (you can buy this in any computer store). Pay special attention to cleaning the heatsink assembly that cool the CPU. Use a thin brush, if necessary, to break caked dust set on the ribs.

Make sure that all the fans are working and spinning freely.

Brush the air inlet of the power supply unit (the inner side, opposite the fan).
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#21
pete1412009

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I have a Packard Bell Easynote MV35-202.

http://support.packa...d...0001&g=1400

Is this solution applicable for this computer?
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#22
rshaffer61

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Nope but you can check the vents on the laptop and make sure they are cleared of any dust or dust bunnies.
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#23
pete1412009

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Okay, thanks for the help. Out of interest, what temperature should the laptop be operating at? And are there any products I can purchase that would assist clearing the vents of dust?
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#24
rshaffer61

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The vents can easily be cleaned out with a can of air.
as far as keeping it cool something like this HERE may help.
If the overheating still is a factor then it may need to be taken and looked at inside which a technician would have to do.

Edited by rshaffer61, 23 January 2010 - 11:26 AM.

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