[Al0314]

removed logs

Edited by Rorschach112, 12 January 2010 - 08:04 AM.

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We are not allowed to to help with malware infections or interpret OTL reports in this section, as it requires specially trained members who deal with malware-related posts in the 'Security' sections. This is to avoid your receiving bad advice from untrained or inexperienced members.

Edited by phillipcorcoran, 12 January 2010 - 06:35 AM.

[phillipcorcoran]

We are not allowed to to help with malware infections or interpret OTL reports in this section, as it requires specially trained members who deal with malware-related posts in the 'Security' sections. This is to avoid your receiving bad advice from untrained or inexperienced members.

Edited by phillipcorcoran, 12 January 2010 - 06:35 AM.

[rshaffer61]

Please follow these instructions and it will get you where you need to be.
I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here