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Control Alt Delete Help!


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#1
Morpheus

Morpheus

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Ok, im having a rather large problem.
Just recently I have not been able to access my task manager or registry
any help would be greatly thanked.



Logfile of HijackThis v1.99.1
Scan saved at 10:30:48 PM, on 5/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Documents and Settings\All Users\Application Data\avservice.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\COMMON~1\AOL\110711~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\COMMON~1\AOL\110711~1\EE\AOLServiceHost.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\WINDOWS\System32\PdeSrv2.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\gamer.KIDS-HPA530N\Local Settings\Temp\Temporary Directory 1 for hijackthis[2].zip\HijackThis.exe
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#2
Guest_Tony_*

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just wondering, if you try to access the regedit, what does it to?

what happens if you try and access cmd?
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#3
Jack Doobie

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start your comp is safe mode
open msconfig

go to the startup tab and disable all the ones that shouldnt be

run anti virus - get rid of problem
run a trojan remover/ malware remover


i had the same problem, except i couldnt open my anti virus or spam killer and [bleep]....im assuming ti`s the same for you
that`s how i got rid of it
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#4
Morpheus

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When i go to start and type regedit to access registry, it comes up with a black box that says C:\WINDOWS\System32\regedit.com
and nothing happens!
Really need help on this one.. my Task Manager is working fine now btw.
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#5
Guest_Tony_*

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Ok you have a spyware problem, I had this one as well..... is there a thing called p2pnetwork.exe on your comptuer? If so, REMOVE it. I'll look for something on the internet about this cause I did come across something for this and I will post it up here.
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#6
Guest_Tony_*

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Hey I pulled this one out of a site that I was looking into for you in google.

I really hope this helps.


> When I hit Control-Alt-Delete - nothing happens. No task manager appears -
> nothing at all happens. Ran complete scan using Norten Anti-virus with no
> viruses detected. Suggestions??

Can you run regedit or msconfig from Start | Run? If not this is
indicative of malware. There are several that can cause this including:

W32.Spybot.Worm
http://securityrespo...pybot.worm.html

W32.Klez.Worm
http://securityrespo...lez.gen@mm.html

W32.Yaha.Worm
http://securityrespo....yaha.e@mm.html

Run all AV scans in safe mode. One option is to run Trend Micro's
Sysclean. Download Sysclean and the Sysclean signature file. Delete
the temporary internet files, turn off system restore, boot into safe
mode and run it. Then run your regular AV scan. Boot back into normal
mode and run a full AV scan with your normal AV program. Then turn
system restore back on.

Also see Kelly's site: http://www.kellys-ko...m/xp_tweaks.htm
Line 51, "Enable the Task Manager"

See the beginning of the page for info on running the edit.
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