In the control panel all the setting for my printer are in English. I have uninstalled all languages other than English from my computer but the problem still persists.
HP Officejet J6480 Installation Problrm
Started by
BobMc
, Jan 12 2010 08:18 AM
#1
Posted 12 January 2010 - 08:18 AM
In the control panel all the setting for my printer are in English. I have uninstalled all languages other than English from my computer but the problem still persists.
#2
Posted 12 January 2010 - 08:51 AM
The 'wrong language' problem (if that's what it is) is in the software you downloaded, not the language your PC and printer are set up for. You need to contact HP and tell them what happens when you try to install it.
Or it may be a corrupted download (it does happen) so you might want to try downloading a fresh copy before contacting them.
Or it may be a corrupted download (it does happen) so you might want to try downloading a fresh copy before contacting them.
Edited by phillipcorcoran, 12 January 2010 - 08:54 AM.
#3
Posted 12 January 2010 - 10:35 AM
I downloaded a fresh copy yesterday because I thought that might be the problem. I read a thread a while back that instructed me to delete all the HP language files except for english from the system 32 folder but can't find the thread with the file names. I can't call HP support because my machine is out of warranty. Thanks.
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