when you press ok, the computer shows a blank screen. It will not operate in safe mode or perform any functions at all.
After starting it up I have tried: Last know good configuration and that does not work either.
The only thing she has done different was adding a webcam and used skype. It worked fine for one day and she powered it down. When powered back up I get this problem.
I am of course writing this from another computer.
Thank you in advance