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#31
Rick1931

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This has me stumped - I went back to 3 days before RegGenie, reinstalled SM and it still does not load.
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#32
rshaffer61

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Have you checked the disk for scratches or nicks?
Will the disk install on another system?
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#33
Rick1931

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it is a downloaded, paid for program - I will go to the site and download another copy and try again.
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#34
Rick1931

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I did a full Revo uninstall - downloaded a fresh copy of SM and installed it - program will not run.
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#35
rshaffer61

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Well I'm empty for anything else to try at this point.
The only thing i can suggest is a parallel installation which would mean reinstalling programs and I'm not sure it is worth it for just one program.
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#36
Rick1931

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how about your suggestion of something that does what SM does?
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#37
rshaffer61

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OK forget the registry part.
To help with the temp files and internet cache files

Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


To help kepp the system in tune and files in order:

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

Errors and crashes will have to be dealt with on a individual basis but two good programs for that are:
  • Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
  • Double-click VEW.exe
  • Under 'Select log to query', select (as appropriate):
    • Application
    • System
  • Under 'Select type to list', select (as appropriate):
    • Error
    • Information
    • Warning
Then use the 'Date of events' or 'Number of events' as follows:

Either:
  • Click the radio button for 'Number of events'
    Type 3 in the 1 to 20 box (or any number from 1 to 20)
    Then click the Run button.
    Notepad will open with the output log.

  • Click the radio button for 'Date of events'
    In the From: boxes type today's date (presuming the crash happened today) 13 07 2009
    In the To: boxes type today's date (presuming the crash happened today) 13 07 2009
    Then click the Run button.
    Notepad will open with the output log.
Please post the Output log in your next reply

And for drivers issues:

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply


To help the speed along the first suggestions is to uninstall any needed programs from the Add\Remove Programs in the Control Panel
Another program that can help is Autoruns but I don't suggest you use it without guidance.

Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.

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