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Computer Running Slowly


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#16
rshaffer61

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Ok well then try this:

Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#17
Traixen

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That did not seem to make any difference.
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#18
rshaffer61

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Did you uncheck everything then reboot?
No change? Then if not recheck everything and move on tot he next step below.

Lets see what you have in your startup services area

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Services
Click on the Hide All Microsoft Services
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a services problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

Edited by rshaffer61, 14 January 2010 - 11:13 AM.

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#19
Traixen

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It's the same as with the other, the system does not run any faster with the services unchecked. -.-
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#20
rshaffer61

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Recheck them then since rebooting after unchecking shows no improvement.

We now move on to the hard ware itself as being the problem.

Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#21
Traixen

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Thank you so much for your help. The system got to the point where I could barely do anything so I had to take it into a tech. Apparently, the system A. had a virus my bitdefender didn't detect and B. there was a corrupted file with SP3.

It's all better now, and thank you, thank you for the help! :)
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#22
rshaffer61

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Glad to hear everything has been worked out. I'm sorry I could not save you the money in the end. Thanks for letting us know what the issue turned out to be and how you resolved it. This will help someone in the future I'm sure.
Thanks for choosing GeeksToGo and please come back.

Edited by rshaffer61, 19 January 2010 - 01:39 PM.

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