New External Hard Drive has some issue...I Have some questions...
Posted 14 January 2010 - 11:39 AM
Posted 14 January 2010 - 12:32 PM
The computer needs only one connection. Having both connected may be your entire problem to begin with.
I would try only the USB cable and test copy some files to your external drive. You should see a different and you I/O errors should go away.
Hope this helps,
Posted 14 January 2010 - 12:38 PM
Posted 14 January 2010 - 12:47 PM
- Speed of the Connection
- Background Processes
- Antivirus Scanning
- Overall Speed of your system
USB 2.0 and FireWire are both very fast. The most probable cause of your slowness would be the speed with which your Antivirus can scan the files you are copying to your external drive. Also, if you have alot of other programs running ( i.e. loaded programs running in the system tray ) you will be taking away memory that the computer needs to cache the files before copying them.
For your data's sake, I would go here and download Western Digital's Data Lifeguard Diagnostic for Windows. Install Data Lifeguard and test your external drive.
You may also want to see if Western Digital has released an updated firmware for your drive. I noticed that some of the "MyBook" external drives had firmware updates available. This too may help with your speed issues.
Hope this helps,
Posted 14 January 2010 - 01:16 PM
Posted 14 January 2010 - 09:25 PM
Posted 15 January 2010 - 10:18 AM
Posted 15 January 2010 - 10:38 AM
Hope this helps,
Posted 19 January 2010 - 08:08 PM
Posted 20 January 2010 - 07:09 AM
The unfortunate part is, the drive was probably going bad from the day it was manufactured. Now, am I saying they deliberately sold a defective part, No. Am I saying that every one of these you get will do the same thing, No. Hard drives are much better than they were even 5 years ago. I've personally had drives last for 9 years and I've had them last for 10 minutes.
Hard drives are susceptable to damage if they drop on the floor, get bumped hard, are shaken when they are running, and so on. But in normal use, these things don't usually happen. They are set in one spot and it's there that they live out their normal useful life.
My only suggestion would be to not drop it if that even happened in the first place. Other than that, you were probably the unlucky one who just so happened to get the one that lasted 10 minutes before it decided it was done.
Posted 20 January 2010 - 03:35 PM
You can also try (in the mean time) running check disk on the drive.
Go to start....run....type in cmd and click ok.
Type in chkdsk x: /f where x is the drive letter. Note the spaces.
If you get prompted to run the check the next time you start the computer, then allow it.
It will run and attempt to fix the errors.
Posted 20 January 2010 - 09:43 PM
Posted 21 January 2010 - 05:39 AM
The manufacturer of the drive does not really matter. I have used them all.
You were just unlucky to get 1 that was a problem. Unfortunately it happens.
Congratulations. for a successful resolution for your issue. I am happy everything has been worked out for you. With that being said I am happy to say:
You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help.
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