[redleader74]

Lately I've been having a problem with AIM. I'm usin AIM 7.1, the latest version. While chatting with a buddy I try to initiate video chat. My cam and my buddies cam works fine for about 10 seconds and then disconnects. It worked before with the same buddy but over the past two days...it keep disconnecting in this same way, over and over again.

I have an Dell XPS M1330 with the integrated webcam. My buddy I'm chatting with also has a Dell with integrated cam.

Both running Vista and Windows Explorer.

I did a search on the webt and found a few Yahoo Answers entry of this exact same problem (video cuts out after 10 seconds), but no answers available.

Any ideas?

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Hey redleader74.

Does your webcam have any drivers or software? It's possible that your driver has become corrupt or is out-of-date.

Although it was working before, follow the below instructions to make sure the settings haven't changed:

1. Open AIM
2. Go to Edit > Settings > Enhanced IM > Audio and Video > Camera
3. Choose your camera as the default from the drop down list
4. Click Apply
5. Repeat the above steps until an image of your camera appears (make sure you do not click on video under the innovations tab)
6. Save any changes you make

Also make sure your integrated webcam settings are correct as well.

Hope this helps.

[Robin Hood]

Hey redleader74.

Does your webcam have any drivers or software? It's possible that your driver has become corrupt or is out-of-date.

Although it was working before, follow the below instructions to make sure the settings haven't changed:

1. Open AIM
2. Go to Edit > Settings > Enhanced IM > Audio and Video > Camera
3. Choose your camera as the default from the drop down list
4. Click Apply
5. Repeat the above steps until an image of your camera appears (make sure you do not click on video under the innovations tab)
6. Save any changes you make

Also make sure your integrated webcam settings are correct as well.

Hope this helps.