Yesterday, 1/15/2010 -- 2 weeks later, I get my computer back.
In course of repair, because I had such huge photo file, I brought in my external drive for them to download the computer data they had to save before fixing the computer.
I copied back all files on external drive last night (the huge photo file was primary importance).
Two problems, the first the major one:
(A) AOL comes up on my screen. But when I try to get to any other web site, this error comes up:
"The requested lookup key was not found in any active activation context."
(B) I assumed that my emails would be saved when they transferred data to the store's backup ("mule"). I cannot find them.
It is 5:00 a.m. in the morning. I am typing on my laptop (above computer is a desktop).
Can someone give me a quick/easy fix for this non-computer person??
I forsee I am going to be making yet another trip to that store anyway.
It has been [bleep] dealing with them. 2/3's of their workload at the moment is virus-related, so too many broken computers, not enough geeks, and frankly, I do not care what their problems are. I paid $300 for a repair that is still incomplete.