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Windows XP Freezes Up


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#31
rshaffer61

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oK with the information you just provided I see no reason to run my previous instructions YET.
13% is a low amount of disk space and the problem may be that your MBR could be getting messed with.
I would suggest uninstalling some of those programs you no longer need or use anymore.
Then rerun defrag to straighten everything back up.
Let me know what your results are and then I can decide if to run the other instructions then.
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#32
Krony

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OK need to talk with my son - at school - before I decide what to remove. Will get back to you after that and after re-running defrag.
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#33
rshaffer61

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ok not a problem i will await your reply.
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#34
Krony

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OK - delete a bunch of files - mostly data not apps, and got to about 19% of disk space free.
Run Auslogics defrag and it completed without freezing, though the PC froze when I went to open Firefox.
Rebooted and was able to boot in Safe Mode - which I could not do before.
Ran Malwarebytes in safe mode and deleted 27 issues.
Rebooted in normal mode. Not sure if the problem is gone, the PC seems faster (my imagination/wishful thinking?). Won't know until it runs a while without freezing up.

Ready to work on any other ideas as to how to continue cleaning things up.

Edited by Krony, 18 January 2010 - 02:25 PM.

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#35
rshaffer61

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Ran Malwarebytes in safe mode and deleted 27 issuesp

What kind of issues?
Infections?
If so I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here

Edited by rshaffer61, 18 January 2010 - 03:32 PM.

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#36
Krony

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Just to close this down.
Creating more disk space helped. Allowed me to boot in Safe mode and run Malwarebytes.
Removed Norton AV and installed Avast. Avast found root kit items and removed them.
PC ran 24 hours without freezing.

THANKS FOR THE HELP!!!
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#37
rshaffer61

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Removed Norton AV and installed Avast. Avast found root kit items and removed them.

I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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