Hi, Thanks for getting back to me and sorry for the delay getting back to you.
I did the reboot in Safe mode with Networking. It did reboot but was unable to see anything on the screen.
I did manage to get the Kaspersky's rescue disk but wasn't sure how to boot the computer using a disc.
The PC Regedit would not install- error message "Internet explorer cannot download PCRegedit.ISO form www.pcdisktools.com. Content decoding has failed PCRegedit.
I ended up going back in the Safe mode with Networking screen, There was a link in there to run windows rescue.. I did run that and everything appeared to work. The start menu and the bar was back, I could get back on the internet, everything was working. However, once I shut the system down and rebooted it, It would go back to not working again. So I would repeat the steps.. F8, safe mode w/ networking, windows rescue.. Everything would work again.
With that being said, I can't shut the computer down, If I do It will not boot up correctly.
The infected computer is a laptop. The screen is bad on it so I have my desk top monitor hooked up to it. When I booted the computer up, and it actually worked I decided to check out why windows media player wouldn't play video on the desktop monitor but played on the laptop. I went into properties on the desktop, went into the display settings, clicked on the Monitor 2 and checked the expand to 2nd monitor, hit apply. That was not what I wanted. So I unchecked the box, hit apply and now the external monitor will not work when booting up the laptop.
How can I get my computer to boot up without doing a recovery on it everytime? And how can I get that monitor to work again and why can't you see video on the external screen but you can on the internal screen.
And thank you for your time