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#1
nub314

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Hello, I'm coming from the virus removal forum. Rorschach112 has been helping me get rid of a virus. After one of the scans my computer restarted and will not boot windows. everything starts out the way it should. I get a welcome screen, then it goes to selection to start windows or recovery console, then it goes to selection for safe mode/normal/last good config, then it goes to the next screen for half a second, flashes to blue and starts back over. I got what I'm pretty sure was on the blue screen read:
A problem has been detected and windows has been shut down to prevent damage
to your computer.

If this is the first time you've seen this this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check for viruses on your computer, remove any newly installed
hard drive or hard drive controllers, check your hard drive
to make sure it is properly configured and terminated,
run chkdsk /F to check for hard drive sorruption, and then
restart your computer.

Technical information:

*** Stop: 0x0000007B (0xF7A2F524,0XC0000034,0X00000000,0x00000000)


I went to follow "How-to repair Windows XP, How to Perform an In-Place Upgrade," but it doesn't seem to recognize that xp is the OS on the partition, it just know there is an OS on it.

Please tell some one can help without losing everything.
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#2
happyrock

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download the following file: rc.iso....from here..then run chkdsk /r... from the cd...be sure the bios is set to boot from the cd drive first...

go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC by clicking on BurnCDCC.exe
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its rc.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....when you get to the screen that gives you the option to install or repair ...select r...then when you get to the prompt...type in chkdsk /r..press enter

NOTE THE SINGLE SPACE BEFORE THE /
While chkdsk is running you will see a light blue window with a dark blue band at the top and bottom. or a black dos box depending on on which cd you use... a Chkdsk will display the specific stage it is checking as well as the percentage of completion of the stage....
there are 5 stages...it may appear to hang at a certain % for a hour or more...it even will sometimes go back over a area...this is normal...
DO NOT SHUT DOWN THE COMPUTER OR YOU CAN HAVE SERIOUS PROBLEMS...it can take a long time depending on how large the drive is...
When chkdsk is finished, it will automatically reboot your computer....
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#3
nub314

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I've already ran "chkdsk /r" through the windows recovery console. Is this the same thing or would you like me to do this also? When I ran it before, it found and corrected one or more errors. When I tried to reboot after that it was still the same.
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#4
happyrock

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yep...run it until it doesn't find any errors
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#5
nub314

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I've ran it twice and the 2nd had no errors
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#6
happyrock

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then you need to repair your OS
for the how to repair your operating system guides...
go here...
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#7
nub314

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I followed the repair instructions up to the point where it is suppose to search if Windows is already installed. All its coming up with is a partition with an OS already installed, it doesn't say its XP so it doesn't do the repair.
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#8
happyrock

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I'm afraid when you tried the first time you did a upgrade instead of a repair and it failed in the middle somewhere...
before we go any farther lets see if we can recover your data first...
get puppy linux 2.16.1-seamonkey-fulldrivers.iso here...
if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. click on BurnCDCC.exe
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to usb flash drives or a external usb hard drive..just have it hooked to the computer when you boot up with puppy...
==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..

this guide is for using usb flash drives but if you have a external hard drive just substitute your external drive where it says flash drive

after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will
mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it ...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window tabout half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that contains your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 16GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash
drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in
again..click on the drives icon again and repeat until you have all your data transferred to the working
system..
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#9
Dylan0001

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I was also being heled by the same geektogo tech and now I get a BSoD ....
0x0000007E (0xC0000005,0x0537009,0xF78A2508,0xF78A2204) please help
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#10
happyrock

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Dylan0001...you have to start your own topic...although the problem sounds the same the fix can be totally different because of installed software and hardware differences between this OP and your system
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#11
nub314

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Alright, So I think I've got everything. So now I just go in, reformat and load windows, right?
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#12
happyrock

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yep
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#13
nub314

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Well if there's no other special instructions I think I've got it from here. Thanks for helping me, especially for getting all my stuff off the hard drive.
thanks again
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#14
happyrock

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your welcome...and thanks for letting us know... :)
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