[rookie17768]

can somebody kindly help me with my problem. here are my logs

Note: I've already gone through steps 1 to 5

Logfile of HijackThis v1.99.1
Scan saved at 6:09:46 AM, on 5/18/2005
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\termsrv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\msdtc.exe
C:\Program Files\Cisco\bin\CCM.exe
C:\Program Files\Cisco\Bin\CTIManager.exe
C:\Program Files\Cisco\bin\RISDC.EXE
C:\Program Files\Cisco\bin\TcdSrv.exe
C:\Program Files\Cisco\Bin\LogoutService.EXE
C:\dcdsrvr\BIN\DCX500.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\IRCXpro\IRCXpro.exe
C:\WINNT\system32\rcmdsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\System32\sysdown.exe
C:\WINNT\system32\tlntsvr.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\CPQNiMgt\CPQNIMGT.EXE
C:\WINNT\system32\cpqmgmt\CqMgServ\CqMgServ.EXE
C:\WINNT\system32\cpqmgmt\cqmgstor\cqmgstor.exe
C:\WINNT\system32\Dfssvc.exe
C:\WINNT\System32\inetsrv\inetinfo.exe
C:\Program Files\Cisco\Xntp\xntpd.exe
C:\WINNT\System32\locator.exe
C:\WINNT\system32\cpqmgmt\CqMgHost\CQMGHOST.EXE
C:\Program Files\Cisco\bin\AuPair.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\ipnoc\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\system32\fservice.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [Windows Network Controller] Win9x.exe
O4 - HKLM\..\RunServices: [blahh service] msengine.exe
O4 - HKLM\..\RunServices: [Window Monitor] winmon32.exe
O4 - HKLM\..\RunServices: [] winrcom.exe
O4 - HKLM\..\RunServices: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\RunServices: [Microsoft Server Applacations] winsa.exe
O4 - HKLM\..\RunServices: [Windows Network Controller] Win9x.exe
O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot
O4 - HKLM\..\RunOnce: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe /boot
O4 - HKLM\..\RunOnce: [BrandClearStubs] RUNDLL32 IEDKCS32.DLL,BrandCleanInstallStubs >{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS
O4 - HKLM\..\RunOnce: [Regsister WScript] wscript -regserver
O4 - HKCU\..\Run: [Windows Network Controller] Win9x.exe
O4 - HKCU\..\RunOnce: [Windows Network Controller] Win9x.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.co...clean_micro.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda....l/ph/games3.cab
O16 - DPF: {9E6C7461-FE4A-41A9-9D35-7468796CF9E7} (AVXControl Class) - http://threatlevel.p...trol/avxnew.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{C0D62D13-2B34-4CB8-AA7F-7D36F13C6871}: Domain = belltel.ph
O17 - HKLM\System\CCS\Services\Tcpip\..\{C0D62D13-2B34-4CB8-AA7F-7D36F13C6871}: NameServer = 202.86.196.2,202.86.196.3
O23 - Service: Cisco Database Layer Monitor (Aupair) - Cisco Systems, Inc. - C:\Program Files\Cisco\bin\AuPair.exe
O23 - Service: Cisco CallManager - Cisco Systems Inc. - C:\Program Files\Cisco\bin\CCM.exe
O23 - Service: Cisco CTIManager - Cisco Systems Inc. - C:\Program Files\Cisco\Bin\CTIManager.exe
O23 - Service: Cisco RIS Data Collector - Cisco Systems - C:\Program Files\Cisco\bin\RISDC.EXE
O23 - Service: Cisco Telephony Call Dispatcher - Cisco Systems Inc. - C:\Program Files\Cisco\bin\TcdSrv.exe
O23 - Service: Cisco Tftp - Unknown owner - C:\Program Files\Cisco\bin\ctftp.exe
O23 - Service: Compaq NIC Agents (CPQNicMgmt) - Compaq Computer Corp. - C:\WINNT\System32\CPQNiMgt\CPQNIMGT.EXE
O23 - Service: Compaq Foundation Agents (CqMgHost) - Compaq Computer Corp. - C:\WINNT\system32\cpqmgmt\CqMgHost\CQMGHOST.EXE
O23 - Service: Compaq Server Agents (CqMgServ) - Compaq Computer Corp. - C:\WINNT\system32\cpqmgmt\CqMgServ\CqMgServ.EXE
O23 - Service: Compaq Storage Agents (CqMgStor) - Compaq Computer Corp. - C:\WINNT\system32\cpqmgmt\cqmgstor\cqmgstor.exe
O23 - Service: DC Directory Server (DCDirectory) - Unknown owner - C:\dcdsrvr\BIN\DCX500.EXE
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Indexing Service (drvmgr) - Unknown owner - C:\WINNT\system32\ntokrnl32.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IRCXpro - IRCXpro - C:\Program Files\IRCXpro\IRCXpro.exe
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINNT\System32\mousehs.exe (file missing)
O23 - Service: Microsoft Network RPC (msnetrpc) - Unknown owner - C:\WINNT\System32\msnetrpc.exe (file missing)
O23 - Service: NetworkTimeProtocol - Unknown owner - C:\Program Files\Cisco\Xntp\xntpd.exe
O23 - Service: stiBack for Cisco IP Telephony Applications (stiBack) - Spirian Technologies, Inc. - C:\WINNT\System32\stiBack.exe
O23 - Service: Compaq System Shutdown Service (sysdown) - Compaq Computer Corporation - C:\WINNT\System32\sysdown.exe

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Hi rookie. Welcome to GTG.

You are running HijackThis from the Desktop; please create a new folder for it and move the program into the new folder.

Please set your system to show
all hidden files; please see here if you're unsure how to do this.

I would suggest disabling Microsoft Anti-Spyware until we get you clean as well. You can re-enable it after we’re through.

Click Start > Run > type services.msc, then click OK
Scroll down and right click on 'COM+ System Service'
Select 'Properties' and set the "Service Status" option to "Stop"
Set "Startup type" to "Disabled", click Apply, then OK.

Close all programs and all windows, leaving only HijackThis running. Please disconnect from the internet. Place a check narj against each of the following, making sure you get each one and not any others by mistake:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\system32\fservice.exe

O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [Windows Network Controller] Win9x.exe
O4 - HKLM\..\RunServices: [blahh service] msengine.exe
O4 - HKLM\..\RunServices: [Window Monitor] winmon32.exe
O4 - HKLM\..\RunServices: [] winrcom.exe
O4 - HKLM\..\RunServices: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\RunServices: [Windows Network Controller] Win9x.exe
O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot
O4 - HKLM\..\RunOnce: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe /boot
O4 - HKCU\..\Run: [Windows Network Controller] Win9x.exe
O4 - HKCU\..\RunOnce: [Windows Network Controller] Win9x.exe

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda....l/ph/games3.cab

O23 - Service: Microsoft Network RPC (msnetrpc) - Unknown owner - C:\WINNT\System32\msnetrpc.exe (file missing)

Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.


Using Windows Explorer, locate the following files/folders, and delete them:

C:\WINNT\system32\fservice.exe
C:\PROGRA~1\COMMON~1\WinTools\<<entire folder
C:\PROGRA~1\Toolbar\<<delete entire folder
Win9x.exe
msengine.exe
winmon32.exe
winrcom.exe
navupdaterx.exe
C:\WINNT\System32\msnetrpc.exe

Exit Explorer, and reboot as normal afterwards.

If you were unable to find any of the files then please follow these additional instructions:

Download Pocket Killbox and unzip it; save it to your Desktop.

Run it, and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.

The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.

Let the system reboot.

Please download CleanUp! - Download - HomePage
Install and run. Click on the button labeled CleanUp!.

When it finishes it will prompt you to restart Windows - there will be one or two files it cannot delete when Windows is running - however, they will be deleted next time Windows starts up.


Please reboot and post a fresh HijackThis log and we will take another look to see how we did.

[coachwife6]

Hi rookie. Welcome to GTG.

You are running HijackThis from the Desktop; please create a new folder for it and move the program into the new folder.

Please set your system to show
all hidden files; please see here if you're unsure how to do this.

I would suggest disabling Microsoft Anti-Spyware until we get you clean as well. You can re-enable it after we’re through.

Click Start > Run > type services.msc, then click OK
Scroll down and right click on 'COM+ System Service'
Select 'Properties' and set the "Service Status" option to "Stop"
Set "Startup type" to "Disabled", click Apply, then OK.

Close all programs and all windows, leaving only HijackThis running. Please disconnect from the internet. Place a check narj against each of the following, making sure you get each one and not any others by mistake:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\system32\fservice.exe

O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [Windows Network Controller] Win9x.exe
O4 - HKLM\..\RunServices: [blahh service] msengine.exe
O4 - HKLM\..\RunServices: [Window Monitor] winmon32.exe
O4 - HKLM\..\RunServices: [] winrcom.exe
O4 - HKLM\..\RunServices: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\RunServices: [Windows Network Controller] Win9x.exe
O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot
O4 - HKLM\..\RunOnce: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe /boot
O4 - HKCU\..\Run: [Windows Network Controller] Win9x.exe
O4 - HKCU\..\RunOnce: [Windows Network Controller] Win9x.exe

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda....l/ph/games3.cab

O23 - Service: Microsoft Network RPC (msnetrpc) - Unknown owner - C:\WINNT\System32\msnetrpc.exe (file missing)

Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.


Using Windows Explorer, locate the following files/folders, and delete them:

C:\WINNT\system32\fservice.exe
C:\PROGRA~1\COMMON~1\WinTools\<<entire folder
C:\PROGRA~1\Toolbar\<<delete entire folder
Win9x.exe
msengine.exe
winmon32.exe
winrcom.exe
navupdaterx.exe
C:\WINNT\System32\msnetrpc.exe

Exit Explorer, and reboot as normal afterwards.

If you were unable to find any of the files then please follow these additional instructions:

Download Pocket Killbox and unzip it; save it to your Desktop.

Run it, and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.

The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.

Let the system reboot.

Please download CleanUp! - Download - HomePage
Install and run. Click on the button labeled CleanUp!.

When it finishes it will prompt you to restart Windows - there will be one or two files it cannot delete when Windows is running - however, they will be deleted next time Windows starts up.


Please reboot and post a fresh HijackThis log and we will take another look to see how we did.