Internet Security Virus, Computer won't start. Please Help!
Posted 20 January 2010 - 01:15 PM
Posted 20 January 2010 - 01:29 PM
Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Posted 20 January 2010 - 01:30 PM
Posted 20 January 2010 - 04:00 PM
As I mentioned, it was my intention to follow the recommended cleaning guide, but after removing the temporary files, it gets only to the welcome screen. That's when I tried to reinstall Windows XP in an effort to repair it but in this process after 24 hours, the screen still shows the "Please wait" screen.
I've already posted this same problem in the Malware section but I haven't got any response yet. Please help!
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