Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Internet Security Virus, Computer won't start. Please Help!

Started by JOSEG17 , Jan 20 2010 02:05 PM

Please log in to reply

#1
JOSEG17

Posted 20 January 2010 - 02:05 PM

New Member

Member
3 posts

A couple of days ago I got the Internet Security virus. Norton Security detected it but that's all it did. I tried to follow the cleaning guide suggested here but I was only able to download the TFC to remove temporary files. When it prompted me to reboot I clicled yes, but after rebooting it only gets to the Welcome screen. If I click on any user, it looks like it is going to open but it immediately logs off again. Then I tried to reinstall Windows XP to repair it. The installation process was going pretty good but it has not moved from a black screen that shows the Windows logo with a sign that reads "Please wait", the problem is that it has not moved from there in almost 24 hours. It is not frozen as I can move the sand clock cursor. Please advice.