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Windows XP Service PAck 3 will not install


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#16
mybuddyeric

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hello again evano:

let's fix your windows update issues. if i am reading your response correctly, you cannot connect to the windows update server. first, please navigate to your Windows folder on your hard drive. scroll to the bottom of the list and open a text file named "WindowsUpdate".

scan to the bottom and copy some of the most recent log entries in your next post (please don't post the whole thing, because this file can easily go past 1MB).
probably about the last 60 lines is what we're looking for here. we're looking for specific error codes returned from the automatic updates engine! i'll be waiting for your post.

regards,

eric

Edited by mybuddyeric, 22 January 2010 - 08:33 AM.

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#17
evano711

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2010-01-22 12:47:37:765 2008 e78 AU ########### AU: Setting new AU options ###########
2010-01-22 12:47:37:765 2008 e78 AU Setting AU Approval Type to 4
2010-01-22 12:47:37:765 2008 e78 AU Setting Install Schedule Day to 3
2010-01-22 12:47:37:765 2008 e78 AU Setting Install Schedule Time to 2
2010-01-22 12:47:37:765 2008 e78 AU # Policy changed, AU refresh required = No
2010-01-22 12:47:37:765 2008 e78 AU # Approval type: Scheduled (User preference)
2010-01-22 12:47:37:765 2008 e78 AU # Scheduled install day/time: Tuesday at 2:00
2010-01-22 12:47:37:765 2008 e78 AU # Auto-install minor updates: Yes (User preference)
2010-01-22 12:47:37:765 2008 e78 AU AU settings changed through User Preference.
2010-01-22 12:47:37:765 2008 e78 AU Setting AU scheduled install time to 2010-01-26 07:00:00
2010-01-22 12:51:43:328 3260 c30 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0500) ===========
2010-01-22 12:51:43:328 3260 c30 Misc = Process: c:\6f81e3f090ae72472972d70a079a4086\update\iesetup.exe
2010-01-22 12:51:43:328 3260 c30 Misc = Module: C:\WINDOWS\system32\wuapi.dll
2010-01-22 12:51:43:328 3260 c30 COMAPI -------------
2010-01-22 12:51:43:328 3260 c30 COMAPI -- START -- COMAPI: Search [ClientId = Windows Internet Explorer 8 Setup Utility]
2010-01-22 12:51:43:328 3260 c30 COMAPI ---------
2010-01-22 12:51:43:343 3260 c30 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows Internet Explorer 8 Setup Utility]
2010-01-22 12:51:43:390 2008 a80 Agent *************
2010-01-22 12:51:43:390 2008 a80 Agent ** START ** Agent: Finding updates [CallerId = Windows Internet Explorer 8 Setup Utility]
2010-01-22 12:51:43:437 2008 a80 Agent *********
2010-01-22 12:51:43:437 2008 a80 Agent * Online = Yes; Ignore download priority = No
2010-01-22 12:51:43:437 2008 a80 Agent * Criteria = "IsInstalled=0 and Type='Software' and CategoryIDs contains '5312e4f1-6372-442d-aeb2-15f2132c9bd7'"
2010-01-22 12:51:43:437 2008 a80 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2010-01-22 12:51:43:437 2008 a80 Agent * Search Scope = {Machine}
2010-01-22 12:51:43:703 2008 a80 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-01-22 12:51:43:734 2008 a80 Misc Microsoft signed: Yes
2010-01-22 12:51:44:687 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:44:687 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.wind...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:44:687 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:44:687 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:44:687 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:45:687 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:45:687 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.wind...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:45:687 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:45:687 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:45:687 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:46:703 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:46:703 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.wind...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:46:703 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:46:703 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:46:703 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:47:703 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:47:703 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.wind...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:47:703 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:47:703 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:47:703 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:47:703 2008 a80 Misc WARNING: DownloadFileInternal failed for http://download.wind...uv4wuredir.cab: error 0x80072efd
2010-01-22 12:51:47:703 2008 a80 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-01-22 12:51:47:718 2008 a80 Misc Microsoft signed: Yes
2010-01-22 12:51:48:718 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:48:718 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.micr...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:48:718 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:48:718 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:48:718 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:49:718 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:49:718 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.micr...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:49:718 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:49:718 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:49:718 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:50:718 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:50:718 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.micr...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:50:718 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:50:718 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:50:718 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:51:734 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:51:734 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.micr...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:51:734 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:51:734 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:51:734 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:51:734 2008 a80 Misc WARNING: DownloadFileInternal failed for http://download.micr...uv4wuredir.cab: error 0x80072efd
2010-01-22 12:51:51:734 2008 a80 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-01-22 12:51:51:734 2008 a80 Misc Microsoft signed: Yes
2010-01-22 12:51:52:734 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:52:734 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.mi...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:52:734 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:52:734 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:52:734 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:53:734 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:53:734 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.mi...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:53:734 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:53:734 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:53:734 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:54:750 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:54:750 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.mi...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:54:750 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:54:750 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:54:750 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:55:750 2008 a80 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <http=127.0.0.1:5555> Bypass List used : <<local>> Auth Schemes used : <>
2010-01-22 12:51:55:750 2008 a80 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.mi...v4wuredir.cab>. error 0x80072efd
2010-01-22 12:51:55:750 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2010-01-22 12:51:55:750 2008 a80 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2010-01-22 12:51:55:750 2008 a80 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2010-01-22 12:51:55:750 2008 a80 Misc WARNING: DownloadFileInternal failed for http://www.update.mi...uv4wuredir.cab: error 0x80072efd
2010-01-22 12:51:55:750 2008 a80 PT WARNING: PTError: 0x80072efd
2010-01-22 12:51:55:750 2008 a80 PT WARNING: PTError: 0x80072efd
2010-01-22 12:51:55:750 2008 a80 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072efd
2010-01-22 12:51:55:750 2008 a80 PT WARNING: StartCategoryScan failed : 0x80072efd
2010-01-22 12:51:55:906 2008 a80 Agent * WARNING: Exit code = 0x80072EFD
2010-01-22 12:51:55:906 2008 a80 Agent *********
2010-01-22 12:51:55:906 2008 a80 Agent ** END ** Agent: Finding updates [CallerId = Windows Internet Explorer 8 Setup Utility]
2010-01-22 12:51:55:906 2008 a80 Agent *************
2010-01-22 12:51:55:906 2008 a80 Agent WARNING: WU client failed Searching for update with error 0x80072efd
2010-01-22 12:51:55:906 3260 504 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Windows Internet Explorer 8 Setup Utility]
2010-01-22 12:51:55:906 3260 504 COMAPI - Updates found = 0
2010-01-22 12:51:55:906 3260 504 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80072EFD
2010-01-22 12:51:55:906 3260 504 COMAPI ---------
2010-01-22 12:51:55:906 3260 504 COMAPI -- END -- COMAPI: Search [ClientId = Windows Internet Explorer 8 Setup Utility]
2010-01-22 12:51:55:906 3260 504 COMAPI -------------
2010-01-22 12:51:55:921 3260 c30 COMAPI WARNING: Operation failed due to earlier error, hr=80072EFD
2010-01-22 12:51:55:921 3260 c30 COMAPI FATAL: Unable to complete asynchronous search. (hr=80072EFD)
2010-01-22 12:52:00:906 2008 a80 Report REPORT EVENT: {E16F3482-281B-42C8-BC55-1AD35FF77483} 2010-01-22 12:51:55:906-0500 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072efd Windows Internet Explorer 8 Set Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efd.


there is the file you asked for. thank you for your help
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#18
evano711

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after reading this file i think that it failed to install Windows Internet Explorer 8? Could that be the reason why the firmware wont install because im using firefox to download it?
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#19
mybuddyeric

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Okay, let's just use a broad-spectrum approach. I'm going to introduce you to the wonderful world of batch scripting.
First, take a look at the two code windows below. Copy each one into its own separate notepad file. Then select 'Save As...' and in the dialog box, select the drop-down menu for 'Save as type'. Change that type to 'All Files'.
Next, in the file name box, add this to the end of whatever you name your file: .bat

That being done, you should see an MS-DOS icon where ever you saved each file. Run each bat file one at a time. Next, open IE and access your 'Internet Options'. In the 'Advanced' tab, find the button to reset all IE settings back to default. Once you change your IE settings back to default, THEN try to access Microsoft Update to get SP3 for Windows XP. You may also choose to manually download and install from this location: click here

That being said, here's the code I promised to you earlier. Good luck!!

Reinstall Automatic Updates:

net stop bits
net stop wuauserv
regsvr32 /u wuaueng.dll /s
del /f /s /q %windir%\SoftwareDistribution\*.*
del /f /s /q %windir%\windowsupdate.log
regsvr32 wuaueng.dll /s
net start bits
net start wuauserv
wuauclt.exe /resetauthorization /detectnow


Reset Automatic Updates:

net stop bits
net stop wuauserv
%windir%\system32\regsvr32.exe /s %windir%\system32\atl.dll
%windir%\system32\regsvr32.exe /s %windir%\system32\jscript.dll
%windir%\system32\regsvr32.exe /s %windir%\system32\msxml3.dll
%windir%\system32\regsvr32.exe /s %windir%\system32\softpub.dll
%windir%\system32\regsvr32.exe /s %windir%\system32\wuapi.dll
%windir%\system32\regsvr32.exe /s %windir%\system32\wuaueng.dll
%windir%\system32\regsvr32.exe /s %windir%\system32\wuaueng1.dll
%windir%\system32\regsvr32.exe /s %windir%\system32\wucltui.dll
%windir%\system32\regsvr32.exe /s %windir%\system32\wups.dll
%windir%\system32\regsvr32.exe /s %windir%\system32\wups2.dll
%windir%\system32\regsvr32.exe /s %windir%\system32\wuweb.dll
net start bits
net start wuauserv
wuauclt /resetauthorization /detectnow


Edited by mybuddyeric, 22 January 2010 - 03:44 PM.

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#20
mybuddyeric

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Also, read this for more information about your error message in the WindowsUpdate log: http://support.micro...kb;EN-US;836941
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#21
evano711

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ok that worked great!. i am currently downloading the 3.5 framework. hopefully this will fix the problesm i am having running some programs that i could run before my reinstall of the OS
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#22
mybuddyeric

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i am very glad to hear that this worked for you. please post back here to let us know your issue is resolved so the admins can mark this thread as closed. it was a pleasure to assist you - take care.
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#23
evano711

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worked great. all fixed and good. thanks a ton!
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#24
mybuddyeric

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awesome! keep those batch files handy as they address a variety of windows xp automatic update issues. =)
take care.
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#25
Mehak

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hey dear!!!

You can use the link as: http://www.completep...rvice_pack.html to install windows XP SP3. This link will for sure help you get solution for your question.

Thanks.

Edited by Mehak, 25 November 2010 - 11:20 PM.

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