[jimkat72]

mu dell computer with xp keeps restarting and shutting down. Have tried everything in your other replies but can't get out of the startup screen.

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jimkat72
Not sure what you are referencing as far as other replies. Yours is the only post in this topic besides mine now.
Is it rebooting or or shutting down?
There is a difference and what way we try ti fix it.

[rshaffer61]

jimkat72
Not sure what you are referencing as far as other replies. Yours is the only post in this topic besides mine now.
Is it rebooting or or shutting down?
There is a difference and what way we try ti fix it.

[jimkat72]

my computer tries to reboot but never gets up & running - it just goes in to shut down, then back to reboot over & over again. I can't get it to open in safe mode either

[mybuddyeric]

Hi jimkat72:

Does the computer make it past the POST screen? Does it get to the 'Windows XP' splash screen? Does it even make it to the 'welcome' screen? Please be specific because the information you supply will give us more of a clue as to where to start troubleshooting. Thanks!

[jimkat72]

I get the screen where I click on the user and it says saving settings and then it logs off. I never get to a screen where I can do anything

[rshaffer61]

Give this a try. Without knowing a little more about what caused the problem, I can't guarantee it will work...and it requires the machine you make the disk on AND the machine you are fixing are both running XP.

Please download RC.ISO and save it somewhere you can find it.
Also download MagicISO.

Start MagicISO. You should see a window informing you about the full version of MagicISO.
In the bottom right select Try It! and the program will open.
Click on File and then on Open and navigate to the RC.ISO file you downloaded. Select it, and click Open.

First, we'll need to add a clean version of userinit.exe to the current RC.ISO

* In the upper right pane, double click on the i386 folder.
* Right click in the upper right pane and select Add Files...
* Navigate to C:\Windows\System32 and select userinit.exe
* Then click Open to add userinit.exe to the CD image.
* Click File and select Save As...
* Name the file RCplus and save it somewhere you can find it.


Next, we'll need to burn the newly created image to a disk that we can use to fix the problem.

* Put a blank CD-R disk in your CD burner and close the tray. If an AutoPlay window opens, close it.
* Click on Tools and select Burn CD/DVD with ISO.... A window will appear.
* Click on the little folder to the right of CD/DVD Image File then navigate to the newly created RCplus.iso Image file and click Open.
* In the CD/DVD Writing Speed drop-down menu choose the 8X setting.
* Under Format make sure that Mode 1 is selected.
* And finally, click on the Burn it! button to burn RCplus.iso to disk.


Once the disk is burned, put it in the machine you want to fix and restart it.
Boot to the CD just as you would with a Windows XP disk.
At the Welcome to Setup screen, press R to enter the Recovery Console.
Choose the installation to be repaired by number (usually 1) and press Enter.
When you are asked for the Administrator password, enter the password or leave it blank (default) and press Enter.

At the C:\Windows> prompt, type the following commands pressing Enter after each one. Note: Watch the spaces.

D:
cd i386
copy userinit.exe c:\windows\system32
exit


After putting in the third command, you should receive the message 1 file copied which will indicate that the operation succeeded.
Now take out the CD and reboot your computer to normal mode. Try to log in and it should let you back in.

Thanks to wannabe1

[talabra]

my computer keeps restarting every so often usually about 20min or so what can be done to stop this -----otherwise computer is working fine

[Robin Hood]

my computer keeps restarting every so often usually about 20min or so what can be done to stop this -----otherwise computer is working fine

Hi talabra.

If you have a problem please post a new topic so that we can help you there.

Thanks.