I am having trouble with AOL Mail where some e-mails do not show images. By this I mean images which are in the text body, not attachments which open with no problem.
The really confusing thing is that my wife is having no problem with this on the same computer.
If she receives a joke e-mail (which I'm sure we all exchange ) that she thinks I may find amusing, she will forward it to me. However, when I open it in my account all I can see is any associated text and a gap where a picture should be. No empty boxes, nothing!
This problem is specific to AOL as any emails received from friends using their various email clients present no problems whatsoever. It is only AOL to AOL on my computer.
I have opened an email account with Yahoo and channeled my AOL through Thunderbird but still no difference!
This is now a variation on an annoying theme because when I was running XP Pro on my old computer I would often get a blank box with a red cross in the corner that I could do nothing with.
I have checked my e-mail settings against my wife's and they are exactly the same. I have been on AOL's e-mail troubleshooting page and worked through the instructions http://help.aol.co.uk/technical/unable-to-...816080809990036 but that hasn't helped either!
Could this in any way be to do with the fact that I haven't installed AOL (because of all the garbage that installs with it) but instead choose to access it through Firefox? But that's a stupid question anyway because my wife does exactly the same!
I have refrained from telephoning AOL Helpline (which seems to be based on the Indian sub-continent and any verbal instructions tend to get lost in translation) and decided to ask the experts on here instead.
Windows 7 Home Premium 64bit.
This is really annoying and it's got me bamboozled so thank you in advance of any suggestions.