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System Restore doesn't launch


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#1
BuzzyBeej

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So I have been working on my roomate's laptop to try to clean up a major infection. We have managed to get everything cleaned up in the malware forums, but there is still a lingering issue with system restore that they recommended I post here. So here's the main problem: the malware prevented the executable files of all virus software and it also prevented system restore from launching. All of the other software has been fixed with the malware cleanup, but still no system restore.

I tried to use the microsoft trouble shooting guide, but everything appears to be fine. The system restore is showing as monitoring the C: (on the system restore tab under computer properties) and in the system configuration, it is showing as running. However, if I try to launch it from the Start menu or from the system config, nothing happens. Also, upon searching I found an article telling me to look for it in the Computer Management under Service and Applicaions, but it's not there. The Services file is empty.

Is there any way to tell if it is still working? Can I fix it with Windows repair?

Any help is greatly appreciated.
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#2
Rorschach112

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let me check something out

Edited by Rorschach112, 23 January 2010 - 06:40 AM.
removed advice

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#3
BuzzyBeej

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Ok, here's the log.

Edited by Rorschach112, 23 January 2010 - 06:39 AM.
removed log

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#4
Rorschach112

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open OTL click the none button, under the Services box, select All

Click run scan post that log
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#5
The Skeptic

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Instead of trying so hard to fix system restore I would consider an alternative.ERUNT will do the same job but better. In Windows System Restore all restore points are linked in a way that when one is getting corrupted all other are getting corrupted too. With Erunt every restore point is an individual file, which make it much safer.

The program is free and can be downloaded from here.
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#6
Rorschach112

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I agree ERUNT is better, but we should try fix system restore if possible. Its an important safety net to have too.
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#7
BuzzyBeej

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I use ERUNT on my desktop and have downloaded to roomate's laptop, but I would like system restore to be on her computer for a couple of reasons. First she is technologically declined, she will have no idea what is going on with system restore much less with any other software I try to show her. Second, she will most likely always have someone else working on her computer. That someone may or may not be familiar with ERUNT. And lastly, I know you can boot the system restore if something is wrong with windows (I am not familiar with ERUNT recoveries enough to know if it does the same).

I am not seeing the logs I posted but am pretty sure I did everything requested. If not, please let me know. Any other ideas for me to try? Can windows repair fix it?
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#8
Rorschach112

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Read post #4 above, I left you more instructions

Need to see that log
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#9
BuzzyBeej

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Oh sorry, I didn't see the different instructions. Here's that log.

OTL logfile created on: 1/25/2010 5:55:05 PM - Run 2
OTL by OldTimer - Version 3.1.25.4 Folder = C:\Documents and Settings\Ellie Goodman\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,014.00 Mb Total Physical Memory | 593.00 Mb Available Physical Memory | 58.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 87.00% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 55.83 Gb Total Space | 12.24 Gb Free Space | 21.92% Space Free | Partition Type: NTFS
Drive D: | 6.90 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: KNEEDIT
Current User Name: Ellie Goodman
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Win32 Services (All) ==========

SRV - File not found [Disabled | Stopped] -- -- (MSK80Service)
SRV - File not found [Disabled | Stopped] -- -- (McSysmon)
SRV - File not found [Unknown | Stopped] -- -- (McShield)
SRV - File not found [Disabled | Stopped] -- -- (McODS)
SRV - [2010/01/17 02:48:39 | 00,153,376 | ---- | M] (Sun Microsystems, Inc.) [Auto | Running] -- C:\Program Files\Java\jre6\bin\jqs.exe -- (JavaQuickStarterService)
SRV - [2009/10/28 20:21:14 | 00,545,568 | ---- | M] (Apple Inc.) [On_Demand | Stopped] -- C:\Program Files\iPod\bin\iPodService.exe -- (iPod Service)
SRV - [2009/10/27 11:19:46 | 00,895,696 | ---- | M] (McAfee, Inc.) [Disabled | Stopped] -- C:\Program Files\McAfee\MPF\MPFSrv.exe -- (MpfService)
SRV - [2009/09/17 13:29:04 | 00,865,832 | ---- | M] (McAfee, Inc.) [Disabled | Stopped] -- C:\Program Files\McAfee\MSC\mcmscsvc.exe -- (mcmscsvc)
SRV - [2009/08/28 19:42:54 | 00,144,672 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2009/07/21 13:34:33 | 00,185,089 | ---- | M] (Avira GmbH) [Auto | Running] -- C:\Program Files\Avira\AntiVir Desktop\avguard.exe -- (AntiVirService)
SRV - [2009/07/08 19:22:22 | 00,068,112 | ---- | M] (McAfee) [On_Demand | Stopped] -- C:\Program Files\McAfee\MBK\MBackMonitor.exe -- (MBackMonitor)
SRV - [2009/07/08 10:54:34 | 00,359,952 | ---- | M] (McAfee, Inc.) [Disabled | Stopped] -- c:\Program Files\Common Files\McAfee\McProxy\McProxy.exe -- (McProxy)
SRV - [2009/07/07 18:10:02 | 02,482,848 | ---- | M] (McAfee, Inc.) [Disabled | Stopped] -- c:\program files\common files\mcafee\mna\mcnasvc.exe -- (McNASvc)
SRV - [2009/06/10 00:14:49 | 00,132,096 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wkssvc.dll -- (lanmanworkstation)
SRV - [2009/05/13 15:48:22 | 00,108,289 | ---- | M] (Avira GmbH) [Auto | Running] -- C:\Program Files\Avira\AntiVir Desktop\sched.exe -- (AntiVirSchedulerService)
SRV - [2009/02/17 16:43:51 | 00,182,768 | ---- | M] (Google) [On_Demand | Stopped] -- C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe -- (gusvc)
SRV - [2009/02/09 06:10:48 | 00,401,408 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\rpcss.dll -- (RpcSs) Remote Procedure Call (RPC)
SRV - [2009/02/09 06:10:48 | 00,401,408 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\rpcss.dll -- (DcomLaunch)
SRV - [2009/02/06 05:11:05 | 00,110,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\services.exe -- (PlugPlay)
SRV - [2009/02/06 05:11:05 | 00,110,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\services.exe -- (Eventlog)
SRV - [2008/11/09 14:48:14 | 00,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2008/11/04 01:06:28 | 00,441,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE -- (odserv)
SRV - [2008/07/29 21:10:04 | 00,046,104 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe -- (FontCache3.0.0.0)
SRV - [2008/07/29 19:24:50 | 00,881,664 | ---- | M] (Microsoft Corporation) [Unknown | Stopped] -- c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe -- (idsvc)
SRV - [2008/07/29 19:16:38 | 00,132,096 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe -- (NetTcpPortSharing)
SRV - [2008/07/25 11:17:02 | 00,069,632 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/07/25 11:16:40 | 00,034,312 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe -- (aspnet_state)
SRV - [2008/07/07 14:26:58 | 00,253,952 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\es.dll -- (EventSystem)
SRV - [2008/06/20 11:46:57 | 00,245,248 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\mswsock.dll -- (Nla) Network Location Awareness (NLA)
SRV - [2008/04/13 18:12:40 | 00,126,464 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\wbem\wmiapsrv.exe -- (WmiApSrv)
SRV - [2008/04/13 18:12:38 | 00,289,792 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\vssvc.exe -- (VSS)
SRV - [2008/04/13 18:12:38 | 00,018,432 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\ups.exe -- (UPS)
SRV - [2008/04/13 18:12:36 | 00,057,856 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\spoolsv.exe -- (Spooler)
SRV - [2008/04/13 18:12:36 | 00,014,336 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\WINDOWS\system32\svchost.exe -- (HidServ)
SRV - [2008/04/13 18:12:36 | 00,014,336 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\svchost.exe -- (AppMgmt)
SRV - [2008/04/13 18:12:35 | 00,089,600 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\smlogsvc.exe -- (SysmonLog)
SRV - [2008/04/13 18:12:34 | 00,141,312 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\sessmgr.exe -- (RDSessMgr)
SRV - [2008/04/13 18:12:33 | 00,095,744 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\scardsvr.exe -- (SCardSvr)
SRV - [2008/04/13 18:12:29 | 00,111,104 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\WINDOWS\system32\netdde.exe -- (NetDDEdsdm)
SRV - [2008/04/13 18:12:29 | 00,111,104 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\WINDOWS\system32\netdde.exe -- (NetDDE)
SRV - [2008/04/13 18:12:28 | 00,078,848 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\System32\msiexec.exe -- (MSIServer)
SRV - [2008/04/13 18:12:27 | 00,006,144 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\msdtc.exe -- (MSDTC)
SRV - [2008/04/13 18:12:25 | 00,032,768 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\mnmsrvc.exe -- (mnmsrvc)
SRV - [2008/04/13 18:12:24 | 00,075,264 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\locator.exe -- (RpcLocator) Remote Procedure Call (RPC)
SRV - [2008/04/13 18:12:24 | 00,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (SamSs)
SRV - [2008/04/13 18:12:24 | 00,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (ProtectedStorage)
SRV - [2008/04/13 18:12:24 | 00,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (PolicyAgent)
SRV - [2008/04/13 18:12:24 | 00,013,312 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\lsass.exe -- (NtLmSsp)
SRV - [2008/04/13 18:12:24 | 00,013,312 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\lsass.exe -- (Netlogon)
SRV - [2008/04/13 18:12:22 | 00,150,528 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\imapi.exe -- (ImapiService)
SRV - [2008/04/13 18:12:17 | 00,224,768 | ---- | M] (Microsoft Corp., Veritas Software) [On_Demand | Stopped] -- C:\WINDOWS\System32\dmadmin.exe -- (dmadmin)
SRV - [2008/04/13 18:12:17 | 00,005,120 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\System32\dllhost.exe -- (SwPrv)
SRV - [2008/04/13 18:12:17 | 00,005,120 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\System32\dllhost.exe -- (COMSysApp)
SRV - [2008/04/13 18:12:14 | 00,033,280 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\WINDOWS\system32\clipsrv.exe -- (ClipSrv)
SRV - [2008/04/13 18:12:14 | 00,005,632 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\cisvc.exe -- (CiSvc)
SRV - [2008/04/13 18:12:12 | 00,044,544 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\alg.exe -- (ALG)
SRV - [2008/04/13 18:12:11 | 00,483,840 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\system32\wzcsvc.dll -- (WZCSVC)
SRV - [2008/04/13 18:12:11 | 00,129,024 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\xmlprov.dll -- (xmlprov)
SRV - [2008/04/13 18:12:11 | 00,006,656 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wuauserv.dll -- (wuauserv)
SRV - [2008/04/13 18:12:10 | 00,080,896 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\WINDOWS\system32\wscsvc.dll -- (wscsvc)
SRV - [2008/04/13 18:12:09 | 00,144,896 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wbem\wmisvc.dll -- (winmgmt)
SRV - [2008/04/13 18:12:08 | 00,333,824 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\wiaservc.dll -- (stisvc) Windows Image Acquisition (WIA)
SRV - [2008/04/13 18:12:08 | 00,185,856 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\upnphost.dll -- (upnphost)
SRV - [2008/04/13 18:12:08 | 00,068,096 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\webclnt.dll -- (WebClient)
SRV - [2008/04/13 18:12:08 | 00,015,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\w3ssl.dll -- (HTTPFilter)
SRV - [2008/04/13 18:12:07 | 00,295,424 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\termsrv.dll -- (TermService)
SRV - [2008/04/13 18:12:07 | 00,249,856 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\tapisrv.dll -- (TapiSrv)
SRV - [2008/04/13 18:12:07 | 00,171,008 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\srsvc.dll -- (srservice)
SRV - [2008/04/13 18:12:07 | 00,096,768 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\srvsvc.dll -- (lanmanserver)
SRV - [2008/04/13 18:12:07 | 00,090,112 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\trkwks.dll -- (TrkWks)
SRV - [2008/04/13 18:12:07 | 00,071,680 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\ssdpsrv.dll -- (SSDPSRV)
SRV - [2008/04/13 18:12:05 | 00,192,512 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\schedsvc.dll -- (Schedule)
SRV - [2008/04/13 18:12:05 | 00,135,168 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (Themes)
SRV - [2008/04/13 18:12:05 | 00,135,168 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (ShellHWDetection)
SRV - [2008/04/13 18:12:05 | 00,135,168 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (FastUserSwitchingCompatibility)
SRV - [2008/04/13 18:12:05 | 00,039,424 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\sens.dll -- (SENS)
SRV - [2008/04/13 18:12:05 | 00,018,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\seclogon.dll -- (seclogon)
SRV - [2008/04/13 18:12:03 | 00,409,088 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\qmgr.dll -- (BITS)
SRV - [2008/04/13 18:12:03 | 00,291,328 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\qagentrt.dll -- (napagent)
SRV - [2008/04/13 18:12:03 | 00,186,368 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\rasmans.dll -- (RasMan)
SRV - [2008/04/13 18:12:03 | 00,088,576 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\rasauto.dll -- (RasAuto)
SRV - [2008/04/13 18:12:02 | 00,435,200 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\ntmssvc.dll -- (NtmsSvc)
SRV - [2008/04/13 18:12:02 | 00,038,400 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\pchealth\helpctr\binaries\pchsvc.dll -- (helpsvc)
SRV - [2008/04/13 18:12:01 | 00,198,144 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\netman.dll -- (Netman)
SRV - [2008/04/13 18:11:59 | 00,033,792 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\WINDOWS\system32\msgsvc.dll -- (Messenger)
SRV - [2008/04/13 18:11:57 | 00,053,248 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\WINDOWS\system32\mprdim.dll -- (RemoteAccess)
SRV - [2008/04/13 18:11:56 | 00,061,440 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\kmsvc.dll -- (hkmsvc)
SRV - [2008/04/13 18:11:56 | 00,013,824 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lmhsvc.dll -- (LmHosts)
SRV - [2008/04/13 18:11:55 | 00,331,264 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\ipnathlp.dll -- (SharedAccess) Windows Firewall/Internet Connection Sharing (ICS)
SRV - [2008/04/13 18:11:53 | 00,023,040 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\ersvc.dll -- (ERSvc)
SRV - [2008/04/13 18:11:52 | 00,132,096 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\dot3svc.dll -- (Dot3svc)
SRV - [2008/04/13 18:11:52 | 00,045,568 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\dnsrslvr.dll -- (Dnscache)
SRV - [2008/04/13 18:11:52 | 00,033,792 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\eapsvc.dll -- (EapHost)
SRV - [2008/04/13 18:11:52 | 00,023,552 | ---- | M] (Microsoft Corp.) [On_Demand | Stopped] -- C:\WINDOWS\system32\dmserver.dll -- (dmserver)
SRV - [2008/04/13 18:11:51 | 00,126,976 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\dhcpcsvc.dll -- (Dhcp)
SRV - [2008/04/13 18:11:51 | 00,062,464 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\cryptsvc.dll -- (CryptSvc)
SRV - [2008/04/13 18:11:50 | 00,077,824 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\system32\browser.dll -- (Browser)
SRV - [2008/04/13 18:11:50 | 00,042,496 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\audiosrv.dll -- (AudioSrv)
SRV - [2008/04/13 18:11:49 | 00,017,408 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\alrsvc.dll -- (Alerter)
SRV - [2007/04/09 18:50:12 | 00,310,008 | ---- | M] (Sonic Solutions) [Auto | Stopped] -- C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe -- (RoxLiveShare9)
SRV - [2007/04/09 18:50:10 | 00,166,648 | ---- | M] (Sonic Solutions) [Auto | Stopped] -- C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe -- (RoxWatch9)
SRV - [2007/04/09 18:50:02 | 01,010,424 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe -- (RoxMediaDB9)
SRV - [2007/04/02 19:29:54 | 00,088,824 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- C:\Program Files\Roxio\Roxio Easy Media Creator 9 Suite\Digital Home 9\RoxioUPnPRenderer9.exe -- (Roxio UPnP Renderer 9)
SRV - [2007/04/02 19:29:52 | 00,359,160 | ---- | M] (Sonic Solutions) [Auto | Stopped] -- C:\Program Files\Roxio\Roxio Easy Media Creator 9 Suite\Digital Home 9\RoxioUpnpService9.exe -- (Roxio Upnp Server 9)
SRV - [2006/11/22 17:35:50 | 00,020,480 | ---- | M] () [Auto | Running] -- C:\WINDOWS\System32\WLTRYSVC.EXE -- (wltrysvc)
SRV - [2006/10/26 13:03:08 | 00,145,184 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE -- (ose)
SRV - [2006/10/18 21:47:16 | 00,027,136 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\mspmsnsv.dll -- (WmdmPmSN)
SRV - [2006/10/18 20:05:24 | 00,913,408 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Media Player\WMPNetwk.exe -- (WMPNetworkSvc)
SRV - [2006/09/28 18:56:14 | 00,055,808 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\WudfSvc.dll -- (WudfSvc)
SRV - [2004/10/22 02:24:18 | 00,073,728 | ---- | M] (Macrovision Corporation) [On_Demand | Stopped] -- C:\Program Files\Roxio\Roxio Easy Media Creator 9 Suite\InstallShield\Driver\1050\Intel 32\IDriverT.exe -- (IDriverT)
SRV - [2004/08/04 05:00:00 | 00,132,608 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\rsvp.exe -- (RSVP)

< End of report >
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#10
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
open OTL click the none button, paste this in the custom scan box


net start srservice /c
CREATERESTOREPOINT


Click Run scan post the log it gives


Reboot, problem still happening ?
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