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so slow, freezing clean machine


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#31
mygreydog

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Hi rshaffer61,
I got more memory :) yesterday (ran mem check a few times)and everything seems to be running well. I disabled AdobeArm and ctfmon in startup; I have 2 ctfmon, bith lower case letters; is that a problem?
I ran Avast scan and it found some suspicious files, so they are in the chest.
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#32
rshaffer61

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Did you disable it through the instructions I gave? If not it will just keep returning.
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#33
mygreydog

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I disabled them in msconfig, is that right?
Should I leave the items that Avast found in its chest or should they be removed?
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#34
rshaffer61

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Well I don't know what Avast found as that part of this would have to go to the Malware forum for you to be checked out by one of their techs. If it shows as a virus, trojan or any other threat then you may want to have it checked out.
To turn off just ctfmon.exe go to:

Control Panel then to Regional and Language Options

Click on the Languages Tab then click the Details button

Click on the Advanced tab

Check the box that says Turn off advanced text services option

Click A and then OK

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#35
mygreydog

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Oh, yes, I did do that.
I'm on my daughter's laptop; my computer is freezing up again.
I'm heading over to Malware to try a cleanup, I'll get back to you.
Thanks!
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#36
rshaffer61

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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#37
mygreydog

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All seems to be well now, interesting how it ultimately worked out. YOu can read about it if you wish
http://www.geekstogo...65#entry1755965

Thanks so much for your time and help!
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