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Random blue-screen errors


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#1
waterwork

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I am getting random blue screen errors, and I'm not sure why. There is no particular application/program running when they hit, and the message is usually something along the lines of "There was a hardware problem..."

I'm hoping its just bad memory, HD, or video card but I'm not sure how to find out Are there any good diagnostic programs I can run out there that might help me track this down?

Thanks!
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#2
gerryf

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Why would you make a post about a blue screen error and not tell us what the blue screen error is?

There are probably 50 common bsods and a hundred less common ones

Listing the content of blue screen error is ALWAYS helpful

In the meantime,

start > run
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs...list them here.
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#3
waterwork

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Ah, yeah.... kinda embarrassed about that :tazz: I forgot to write the error message down, and now that I need one to happen, my computer has been running fine for the past 3 hours...

Thanks again for your help!!

Anyways, here are the errors I'm seeing:
System

Source: FW1
FW1: FW1: Unbinding from UNKNOWN

Source: FW1
FW1: -->as!!!

Source: FW1
FW1: FwAddAdapterContext: failed to get adapter's ali-->

Source: FW1
FW1: -->r {40502B96-A21A-4B1D-BFD8-8CF366385CD6}!

Source: FW1
FW1: FwGetShortAdapterName: can't retrieve DrvInst fo-->

Source: FW1
FW1: FW1: Build 2195 is required!

Source: FW1
FW1: FW1: Running on Build 2600 is not supported!

Source: Service Control Manager
The IIS Admin service terminated with the following error:
The data is invalid.

Source: System Error
Error code 0000007f, parameter1 00000000, parameter2 00000000, parameter3 00000000, parameter4 00000000.

Source: DCOM
The server {A9E69610-B80D-11D0-B9B9-00A0C922E750} did not register with DCOM within the required timeout.

Application
Source: TrueVector Service
TrueVector engine: File "C:\WINDOWS\Internet Logs\DAVE.ldb" was corrupt and has been copied to "C:\WINDOWS\Internet Logs\xDB17D.tmp". File "C:\WINDOWS\Internet Logs\DAVE.ldb" was corrupt and has been deleted.

Source: TrueVector Service
TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt, restoring from backup "C:\WINDOWS\Internet Logs\BACKUP.RDB".

Source: TrueVector Service
TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been copied to "C:\WINDOWS\Internet Logs\xDB17C.tmp". File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been deleted.
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#4
gerryf

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Sorry, don't mean to be snippy, but that drives me nuts...had a friend who said his car wouldn't start, and then he added helpfully (he thought)..."it's a blue one" like that was going to help me to get it started.

True story

This is what I can glean from those messages:

This is the important one (I think)...means a stop error 0000007f, occured.

This is a very low level error, generally at the hardware level. Sometimes, it signifies a motherboard going bad,or perhaps bad memory.

You can certainly try memtest86+ (google it) and test your memory that way, but these other errors are interesting.

I'm going to goout on a limb here and ask...zonealarm? All those FW1 sound and the activity they seem to be trying to start/accomplish seem to be firewall related.

If not zonealarm, do you have a different firewall?
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#5
waterwork

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I think the FW1 messages might have to do with the VPN software I have, Checkpoint. I believe somewhere in the software name is "FW1".

I'm going to try the memtest86+ software now, I will post the results after it is run, thanks!!
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#6
gerryf

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Ahh, you have checkpoint firewall on a workstation? Or is this a server?

Yes, FW1 is checkpoint...I knew I'd run into it before.....perhaps it is a client for the vpn as you said....haven't kept up...that said, all those errors are still a warning flag and checkpoint operates at a very low level....

I would check for updates, or do a reinstall (is this a business PC)?
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#7
waterwork

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Its a personal PC - maybe I'll just uninstall the VPN software, I haven't used it on > 1 yr. I'll keep an eye on the log again, and see if I keep getting those error messages.

Weird that it would start causing problems now...
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