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#1
valgal123

valgal123

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This has happened before and the problem just magically disappeared, but this time it isn't going away. Earlier today I got a bunch of windows popping up saying that I need to buy this certain program to prevent viruses. The windows were overwhelming what I was doing so I shut down the computer. Now it won't start back up, I have tried everything that I know of numerous times. I do school online full time so I REALLY need my computer. Will I have to buy a new one? I tried to take pictures of the screen when I start it up. Would really appreciate the help.

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#2
happyrock

happyrock

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Hi valgal123 ... :) ..:)

download the following file: rc.iso....from here..then run chkdsk /r... from the cd...be sure the bios is set to boot from the cd drive first...

go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC by clicking on BurnCDCC.exe
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its rc.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....when you get to the screen that gives you the option to install or repair ...select r...then when you get to the prompt...type in chkdsk /r..press enter

NOTE THE SINGLE SPACE BEFORE THE /
While chkdsk is running you will see a light blue window with a dark blue band at the top and bottom. or a black dos box depending on on which cd you use... a Chkdsk will display the specific stage it is checking as well as the percentage of completion of the stage....
there are 5 stages...it may appear to hang at a certain % for a hour or more...it even will sometimes go back over a area...this is normal...
DO NOT SHUT DOWN THE COMPUTER OR YOU CAN HAVE SERIOUS PROBLEMS...it can take a long time depending on how large the drive is.... When chkdsk is finished, it will automatically reboot your computer....
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