[kkubb]

hello guys

This is my first topic here, since i am a newbie. My computer is bloked. It started making automatic updates of windows a few hours ago and on his 3rd update the computer simply blocked.
it says on the screen:
Updating 3 from 3 - O%
and it stays like this till the computer automaticaly shuts down and restarted to the same point it was...and that for hours and hours.
HEEEEEELP!

Hugs
kkubb

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Howdy kkubb.

Follow the below instructions to disable and then restart the windows Update Services:

1. Go to Start > All Programs > Accessories
2. Right-click on Command Prompt and select Run as administrator
3. Type:

net stop wuauclt
net stop bits

4. Press Enter

5. You will see the services stop.
6. Delete the folder C:\Windows\softwaredistribution

7. Go to Start > All Programs > Accessories
8. Right-click on Command Prompt and select Run as administrator
9. Type:

net start wuauclt
net start bits

10. Press Enter
11. Reboot your computer
12. Try the Windows Updates again

Let me know how it goes. If you have any questions, please don't hesitate to ask.

[Robin Hood]

Howdy kkubb.

Follow the below instructions to disable and then restart the windows Update Services:

1. Go to Start > All Programs > Accessories
2. Right-click on Command Prompt and select Run as administrator
3. Type:

net stop wuauclt
net stop bits

4. Press Enter

5. You will see the services stop.
6. Delete the folder C:\Windows\softwaredistribution

7. Go to Start > All Programs > Accessories
8. Right-click on Command Prompt and select Run as administrator
9. Type:

net start wuauclt
net start bits

10. Press Enter
11. Reboot your computer
12. Try the Windows Updates again

Let me know how it goes. If you have any questions, please don't hesitate to ask.

[kkubb]

thanks for the reply Robin Hood
but the problem is that when the computer restarts it goes directly to the updated blocked page. How can i go to the start menu like this?

[Robin Hood]

Ok. My mistake.

Restart and press F8 repeatedly. When a menu appears select Last Known Good Configuration (your most recent settings that worked) and press Enter.

Let me know how that goes.

Edited by Robin Hood, 23 January 2010 - 09:43 PM.

[kkubb]

Hi again RH
Just did what you said but the reaction is the same, the windows open directly the page where the updating is ocurring and it is still blocked

[Robin Hood]

Hey.

Ok. Restart your computer and tap F8 repeatedly. Once the menu pops up, please select Safe Mode and then follow my instructions in the 2nd post.

let me know how that goes.

[kkubb]

hey

nope, not even in safe mode i can pass that [bleep] blocked page...do u think its a trojan or something like that?

[rshaffer61]

Open Start and select Run...
Type regsvr32 jscript.dll
Press Enter on your keyboard.

Try Windows Update. If it is still not working, try the following:

Open Start and select Run...
Type regsvr32 MSXML3.dll
Press Enter on your keyboard.

Try Windows Update. If it is still not working, download and install Windows scripting host 5.6 for Windows XP and Windows 2000.

Report back with your findings. If still no luck then please do the following.


Please run the MGA Diagnostic Tool and post the report it produces:

• Download MGADiag to your desktop.
• Double-click on MGADiag.exe to launch the program.
• Click Continue.
• Ensure that the Windows tab is selected. (It should be by default.)
• Click the Copy button to copy the MGA Diagnostic Report to the Windows clipboard.
• Paste the MGA Diagnostic Report into your next reply.

Edited by rshaffer61, 24 January 2010 - 09:22 AM.

[kkubb]

hello guys
Sorry for the late update but we had to go to a clinic to solve the problem. I think that they restore back the computer to a point before the updating of windows, But thanks for all your support.You are great.
Kkubb

[rshaffer61]

OK thanks for the update and let us know how everything works out for you.