[gamecockfan]

ATTN MODS! I am new to the forum and I am seeking immediate help from anyone familiar with this virus.

This happened several weeks ago to my daughter's computer and she desperately needs it. An anti virus program was loaded on the machine after the infection and a day later the broadband internet connection was lost. I have tried numerous times to get a connection, but it will not find one. Also, my browser's homepage has been changed to" about:blank" and will not change. After I try to attempt to click "try again" to find the connection instead of "work offline", it shows the address in the browser as being "res://fddmn.dll/http_404.htm". I have no idea what to do and have attempted to follow directions at the top of this forum.

Here is the HijackThis log for reference.

Logfile of HijackThis v1.99.1
Scan saved at 4:37:12 PM, on 5/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\iedg.exe
C:\WINDOWS\System32\mocih.exe
C:\WINDOWS\System32\cmdtel.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\iebw32.exe
C:\WINDOWS\System32\paubu.exe
C:\Program Files\WinAntiVirus 2005 Pro\AVTray.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Common Files\WinSoftware\wff.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\msdtc.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINDOWS\System32\notepad.exe
K:\HijackThis1991.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1BFC89A8-D9C3-8D1D-EA87-3F18E8BE3BA4} - C:\WINDOWS\system32\systa.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iebw32.exe] C:\WINDOWS\system32\iebw32.exe
O4 - HKLM\..\Run: [uFEP3ql] paubu.exe
O4 - HKLM\..\Run: [AVTray] "C:\Program Files\WinAntiVirus 2005 Pro\AVTray.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\gcrkfxms.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\iedg.exe
O23 - Service: Trace network connections (ACCRA) - Unknown owner - C:\WINDOWS\System32\mocih.exe
O23 - Service: AVKernel - WinSoftware, Ltd. - C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
O23 - Service: GlobalSCAPE CuteFTP Server Home - GlobalSCAPE Texas, LP - C:\Program Files\GlobalSCAPE\CuteFTP Server\cftpstes.exe
O23 - Service: Loading Outpost Connections (KDE) - Unknown owner - C:\WINDOWS\System32\cmdtel.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe

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hi and welcome to geeks to go,

First lets get the computer back on line. It appears that yoru anti-virus program is what has prevented the computer from getting online.

I did a little research on your anti-virus program you got, the reviews were not that good, here are the ones that I have found.

http://www.download....9-10368051.html

based on this information I am suggesting you uninstall WinAnti-virus Pro 2005.

then post a fresh Hijack This log and we will get you completely cleaned up. Also please let me know if your computer was able to get back online or not.

[Dragon]

hi and welcome to geeks to go,

First lets get the computer back on line. It appears that yoru anti-virus program is what has prevented the computer from getting online.

I did a little research on your anti-virus program you got, the reviews were not that good, here are the ones that I have found.

http://www.download....9-10368051.html

based on this information I am suggesting you uninstall WinAnti-virus Pro 2005.

then post a fresh Hijack This log and we will get you completely cleaned up. Also please let me know if your computer was able to get back online or not.

[gamecockfan]

Thanks for the response! I am uninstalling the virus software as we speak and will be posting the log for you momentarily.

[gamecockfan]

I was able to get the internet connection back and I am now working on the infected machine. Here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 4:06:00 PM, on 5/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\iedg.exe
C:\WINDOWS\System32\mocih.exe
C:\Program Files\GlobalSCAPE\CuteFTP Server\cftpstes.exe
C:\WINDOWS\System32\cmdtel.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\iebw32.exe
C:\WINDOWS\System32\smldx32.exe
C:\WINDOWS\System32\rundll32.exe
C:\wp.exe
C:\WINDOWS\System32\skdpl.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
K:\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\cplvp.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\cplvp.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\cplvp.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\cplvp.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\cplvp.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\cplvp.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://w-find.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {D124E11B-5FEB-A448-1194-EE6A7E12004D} - C:\WINDOWS\system32\crir.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iebw32.exe] C:\WINDOWS\system32\iebw32.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - HKCU\..\Run: [foxFRkJtS] skdpl.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -noauth
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Microsoft AntiSpyware helper - {12A9EA60-78FD-4AAD-BF80-76F7808E2DFA} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {12A9EA60-78FD-4AAD-BF80-76F7808E2DFA} - (no file) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\gcrkfxms.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\iedg.exe
O23 - Service: Trace network connections (ACCRA) - Unknown owner - C:\WINDOWS\System32\mocih.exe
O23 - Service: GlobalSCAPE CuteFTP Server Home - GlobalSCAPE Texas, LP - C:\Program Files\GlobalSCAPE\CuteFTP Server\cftpstes.exe
O23 - Service: Loading Outpost Connections (KDE) - Unknown owner - C:\WINDOWS\System32\cmdtel.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe

[Dragon]

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid

Exit Add/Remove Programs.

*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES

Press CTRL ALT DELETE to open Windows Task Manger. Click on the Processes tab and end the following processes:

C:\WINDOWS\iedg.exe
C:\WINDOWS\System32\mocih.exe
C:\WINDOWS\system32\iebw32.exe
C:\WINDOWS\System32\smldx32.exe
C:\wp.exe
C:\WINDOWS\System32\skdpl.exe
C:\WINDOWS\System32\cmdtel.exe

Exit Task Manager.

I need you to copy all of the Killbox file paths below and paste them into Notepad.

* Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download.
Unzip it to the desktop.

* Please run Killbox.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting them and pressing CTRL + C:

C:\wp.exe
C:\wp.bmp
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\WINDOWS\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe

* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Make sure you can view hidden files.

Using Windows Explorer, delete the following (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

Reboot into normal mode.

Open Notepad. Copy EVERYTHING in the box below and paste it into a new notepad file. Change the 'Save As Type' to "All Files" and save it as fix.reg on your desktop. Make sure there is NO blank line above REGEDIT4:

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run]
"notepad.exe"=-
"notepad2.exe"=-
"winlogon.exe"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"WallpaperStyle"=-
"Wallpaper"=-
"NoDispBackgroundPage"=-
"NoDispAppearancePage"=-

[HKEY_CURRENT_USER\Control Panel\Desktop]
"Wallpaper"=-
"WallpaperStyle"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktopChanges"=-
"NoActiveDesktop"=-
"NoSaveSettings"=-
"ClassicShell"=-
"NoThemesTab"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop]
"NoChangingWallPaper"=-

Locate fix.reg on your desktop and doubleclick on it. When asked if you want to merge with the registry click YES. After you receive the prompt "merged successfully", follow the rest of instructions below.

1.) Download the Hoster from HERE Press "Restore Original Hosts" and press "OK". Exit Program.

2.) Right Click HERE and go to Save As in order to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

3.) Download, install, and run CleanUp!

Reboot your computer

4.) Run this online virus scan: ActiveScan - Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan