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Computer keeps freezing up. Why?


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#1
Ferrante

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I have noticed that once I let the computer sit for any period of time, it seems to freeze up. I was running the disc defrag program and when I came back, it was frozen. It seems to be doing that a lot lately. What would be the best way to check and see why this is happening? Thanks.
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#2
happyrock

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we may be able to help BUT you need to explain in more detail exactly what is happening...

tell us everything you tried to fix the problem and what the results were...

did you add any new hardware or software recently...
get any updates for xp or any software just prior to the problem...
what is the make and model of your computer...
what are your system specs...
did it ever work correctly...if so...try system restore
go back at least a week before you started having problems...

can you boot into safe mode with networking
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#3
Ferrante

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The only real thing I have installed recently, that I can remember, is the new version of Firefox 3.6. Below are my spec from Belarc. Maybe you can see something from this list that may be causing my freezing problem:

Operating System System Model
Windows XP Media Center Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) HP Pavilion a1600n
System Serial Number:
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: ASUSTek Computer INC. NODUSM3 1.05
Serial Number:
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.07 08/02/2006
Drives Memory Modules c,d
200.03 Gigabytes Usable Hard Drive Capacity
114.67 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H652M [CD-ROM drive]

Generic- Compact Flash USB Device [Hard drive] -- drive 1
Generic- MS/MS-Pro USB Device [Hard drive] -- drive 4
Generic- SD/MMC USB Device [Hard drive] -- drive 3
Generic- SM/xD-Picture USB Device [Hard drive] -- drive 2
WDC WD2000JS-60NCB1 [Hard drive] (200.05 GB) -- drive 0, SMART Status: Healthy 3520 Megabytes Usable Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' has 1024 MB
Slot 'A3' has 1024 MB
Local Drive Volumes


c: (NTFS on drive 0) 190.54 GB 113.66 GB free
d: (FAT32 on drive 0) 9.49 GB 1.00 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 11/15/2006 8:50:05 AM (admin)
HP_Administrator 2/3/2010 12:02:22 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP Deskjet F4200 series on USB001
Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) NVIDIA GeForce 6150 LE [Display adapter]
Samsung SyncMaster [Monitor] (19.1"vis, s/n HMDP105185, January 2007)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller Realtek High Definition Audio
Virus Protection [Back to Top] new Group Policies
ESET NOD32 Antivirus 4.0 Version 4.0
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices
Data Fax SoftModem with SmartCP


1394 Net Adapter
NVIDIA nForce Networking Controller


Networking Dns Server
OHCI Compliant IEEE 1394 Host Controller
MS ArACPI Driver
MS ArPolicy Driver
HID Non-User Input Data Filter (KB 911895)
USB Human Interface Device
Enhanced Mulmedia PS/2 Keyboard
HID-compliant mouse
NVIDIA Network Bus Enumerator
USB Mass Storage Device
USB Root Hub (2x)
pcouffin device for 32 bits systems

See your entire network map...
click for Belarc's System Management products


Find your security vulnerabilities...
click for Belarc's System Management products

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 01/21/2010 Microsoft Security Bulletin Summary) have been installed.


Manage all your software licenses...
click for Belarc's System Management products




Audit your security posture...
click for Belarc's System Management products

Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0 Service Pack 2
no verification data KB958481 on 11/21/2009 (details...)
no verification data KB974417 on 11/21/2009 (details...)
.NET Framework 3.0 Service Pack 2
no verification data KB958483 on 11/21/2009 (details...)
.NET Framework 3.5 SP1
no verification data KB958484 on 11/21/2009 (details...)
no verification data KB963707 on 11/21/2009 (details...)
.NETFramework
1.0
no verification data SP3 (Microsoft .NET Framework 1.0 Service Pack 3)
no verification data KB930494 (details...)
no verification data KB953295 (details...)
1.1
no verification data S867460 on 11/21/2009 (details...)
no verification data M953297 on 11/21/2009 (details...)
Media Center 2005
SP4
passed verification KB900325 on 11/15/2006 (details...)
MSXML4SP2
no verification data KB936181 on 11/10/2008 (details...)
no verification data KB954430 on 11/12/2008 (details...)
no verification data KB973688 on 11/25/2009 (details...)
SP3
passed verification KB908246 on 11/15/2006 (details...)
passed verification KB912067 on 11/15/2006 (details...)
Step By Step Interactive Training
SP2
passed verification KB923723 on 11/11/2008 (details...)
WGA
SP0
passed verification KB892130 on 11/10/2008 (details...)
Windows Media Format 11 SDK
SP0
passed verification KB929399 on 4/1/2009 (details...)
Windows Media Player 10
SP0
passed verification KB903157 on 11/15/2006 (details...)
passed verification KB910393 on 11/15/2006 (details...)
passed verification KB911565 on 11/15/2006 (details...)
passed verification KB913800 on 11/11/2008 (details...)
SP2
passed verification KB936782_WMP10 on 11/11/2008 (details...)
Windows Media Player 11
SP0
passed verification KB939683 on 4/1/2009 (details...)
passed verification KB954154_WM11 on 4/1/2009 (details...)
passed verification KB959772_WM11 on 4/1/2009 (details...)
SP2
passed verification KB936782_WMP11 on 4/1/2009 (details...)
Windows Media Player 6.4
SP0
passed verification KB925398_WMP64 on 11/11/2008 (details...)
Windows Media Player
SP0
passed verification KB952069_WM9 on 12/13/2008 (details...)
passed verification KB954155_WM9 on 10/13/2009 (details...)
passed verification KB968816_WM9 on 9/9/2009 (details...)
passed verification KB973540_WM9 on 8/12/2009 (details...)
Windows XP
SP-1
passed verification KB909520 on 3/31/2009 (details...)
SP0
passed verification KB923689 on 11/11/2008 (details...)
passed verification KB938127-IE7 on 11/11/2008 (details...)
passed verification KB938127-V2-IE7 on 11/11/2008 (details...)
passed verification KB941569 on 11/11/2008 (details...)
passed verification KB953838-IE7 on 11/11/2008 (details...)
passed verification KB956390-IE7 on 11/11/2008 (details...)
passed verification KB958215-IE7 on 12/14/2008 (details...)
passed verification KB960714-IE7 on 12/18/2008 (details...)
passed verification KB961260-IE7 on 2/11/2009 (details...)
passed verification KB963027-IE7 on 4/28/2009 (details...)
passed verification KB969897-IE7 on 6/11/2009 (details...)
passed verification KB971961-IE8 on 10/30/2009 (details...)
passed verification KB972260-IE7 on 7/29/2009 (details...)
passed verification KB974455-IE7 on 10/13/2009 (details...)
passed verification KB974455-IE8 on 10/30/2009 (details...)
passed verification KB975364-IE8 on 10/30/2009 (details...)
passed verification KB976325-IE8 on 12/9/2009 (details...)
passed verification KB976749-IE8 on 11/3/2009 (details...)
passed verification KB978207-IE8 on 1/22/2010 (details...)
SP10
passed verification MSCOMPPACKV1 on 3/31/2009 (Microsoft Compression Client Pack 1.0 for Windows XP)
passed verification KB971513 on 10/30/2009 (details...)
SP20
passed verification KB943729 on 3/31/2009 (details...)
SP3
passed verification KB888111WXPSP2 on 11/15/2006 (details...)
passed verification KB925766 on 3/31/2009 (details...)

Windows XP
SP3 (continued)
no verification data KB936929[SP] on 11/11/2008 (details...)
passed verification KB940157 on 3/31/2009 (details...)
passed verification KB952011 on 11/21/2009 (details...)
passed verification KB953295 on 10/13/2009 (details...)
passed verification KB963093 on 6/11/2009 (details...)
passed verification KB973768 on 9/9/2009 (details...)
SP4
passed verification KB915800-V4 on 3/31/2009 (details...)
passed verification KB923561 on 4/28/2009 (details...)
no verification data KB938464 on 11/11/2008 (details...)
no verification data KB938464-V2 on 3/11/2009 (details...)
passed verification KB942288-V3 on 10/30/2009 (details...)
passed verification KB946648 on 11/11/2008 (details...)
passed verification KB950762 on 11/11/2008 (details...)
passed verification KB950974 on 11/11/2008 (details...)
passed verification KB951066 on 11/11/2008 (details...)
passed verification KB951072-V2 on 11/11/2008 (details...)
passed verification KB951376-V2 on 11/11/2008 (details...)
passed verification KB951698 on 11/11/2008 (details...)
passed verification KB951748 on 11/11/2008 (details...)
passed verification KB951978 on 11/11/2008 (details...)
passed verification KB952004 on 4/28/2009 (details...)
passed verification KB952287 on 11/11/2008 (details...)
passed verification KB952954 on 11/11/2008 (details...)
passed verification KB954211 on 11/11/2008 (details...)
passed verification KB954459 on 11/12/2008 (details...)
passed verification KB954550-V5 on 2/26/2009 (details...)
passed verification KB954600 on 12/12/2008 (details...)
passed verification KB955069 on 11/12/2008 (details...)
passed verification KB955759 on 12/9/2009 (details...)
passed verification KB955839 on 12/12/2008 (details...)
no verification data KB956391 on 11/11/2008 (details...)
passed verification KB956572 on 4/28/2009 (details...)
passed verification KB956744 on 8/12/2009 (details...)
passed verification KB956802 on 12/12/2008 (details...)
passed verification KB956803 on 11/11/2008 (details...)
passed verification KB956841 on 11/11/2008 (details...)
passed verification KB956844 on 9/9/2009 (details...)
passed verification KB957095 on 11/11/2008 (details...)
passed verification KB957097 on 11/12/2008 (details...)
passed verification KB958644 on 11/11/2008 (details...)
passed verification KB958687 on 1/14/2009 (details...)
passed verification KB958690 on 3/11/2009 (details...)
no verification data KB958869 on 10/13/2009 (details...)
passed verification KB959426 on 4/28/2009 (details...)
passed verification KB960225 on 3/11/2009 (details...)
no verification data KB960715 on 2/11/2009 (details...)
passed verification KB960803 on 4/28/2009 (details...)
passed verification KB960859 on 8/12/2009 (details...)
passed verification KB961118 on 2/26/2009 (details...)
no verification data KB961371 on 7/31/2009 (details...)
passed verification KB961373 on 4/28/2009 (details...)
passed verification KB961501 on 6/11/2009 (details...)
passed verification KB967715 on 2/25/2009 (details...)
passed verification KB968389 on 9/28/2009 (details...)
passed verification KB968537 on 6/11/2009 (details...)
passed verification KB969059 on 10/13/2009 (details...)
no verification data KB969898 on 6/11/2009 (details...)
passed verification KB969947 on 11/11/2009 (details...)
passed verification KB970238 on 6/11/2009 (details...)
passed verification KB970430 on 12/9/2009 (details...)
passed verification KB970653-V3 on 8/26/2009 (details...)
passed verification KB971486 on 10/13/2009 (details...)
passed verification KB971557 on 8/12/2009 (details...)
passed verification KB971633 on 7/18/2009 (details...)
passed verification KB971657 on 8/12/2009 (details...)
passed verification KB971737 on 12/9/2009 (details...)
passed verification KB971961 on 9/9/2009 (details...)
passed verification KB972270 on 1/13/2010 (details...)
no verification data KB973346 on 7/18/2009 (details...)
passed verification KB973354 on 8/12/2009 (details...)
passed verification KB973507 on 8/12/2009 (details...)
no verification data KB973525 on 10/13/2009 (details...)
passed verification KB973687 on 11/25/2009 (details...)
passed verification KB973815 on 8/12/2009 (details...)
passed verification KB973869 on 8/12/2009 (details...)
passed verification KB973904 on 12/9/2009 (details...)
passed verification KB974112 on 10/13/2009 (details...)
passed verification KB974318 on 12/9/2009 (details...)
passed verification KB974392 on 12/9/2009 (details...)
passed verification KB974571 on 10/13/2009 (details...)
passed verification KB975025 on 10/13/2009 (details...)
passed verification KB975467 on 10/13/2009 (details...)
passed verification KB976098-V2 on 11/25/2009 (details...)
Windows
SP1
passed verification IDNMITIGATIONAPIS on 11/11/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
passed verification NLSDOWNLEVELMAPPING on 11/11/2008 (Microsoft National Language Support Downlevel APIs)
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#4
imafool4u

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Freezing up may be a symptom of your computer overheating. Do you have sufficient power supply and cooling products to keep your computer running stable?

Check your Event Log for anything happening in the System or Application section prior to a freezeup?
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#5
happyrock

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Please download the Event Viewer Tool by Vino Rosso VEW from here and save it to your Desktop:
Double-click VEW.exe
Under Select log to query... select
Application
System
Under select type to list select
Error
Warning

Then Click the radio button for Number of events
Type 5 in the 1 to 20 box
Then click the Run button.

Notepad will open with the output log....Please cut and paste the Output log in your next reply...


go here and get everest home...install and
launch it...click the + by computer...click on sensor...get a screenshot and post it so I can check your temps and voltages...
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#6
Ferrante

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I have done what you asked, including the pic of the computer's temperatures. Here is what I got:

Vino's Event Viewer v01c run on Windows XP in English
Report run at 05/02/2010 10:08:38 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 03/02/2010 6:34:07 PM
Type: error Category: 3
Event: 3013 Source: Windows Search Service
The entry <C:\DOCUMENTS AND SETTINGS\HP_ADMINISTRATOR\LIBRARY\METADATA.DB-JOURNAL> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 03/02/2010 6:34:07 PM
Type: error Category: 3
Event: 3013 Source: Windows Search Service
The entry <C:\DOCUMENTS AND SETTINGS\HP_ADMINISTRATOR\LIBRARY\METADATA.DB-JOURNAL> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 03/02/2010 6:34:07 PM
Type: error Category: 3
Event: 3013 Source: Windows Search Service
The entry <C:\DOCUMENTS AND SETTINGS\HP_ADMINISTRATOR\LIBRARY\METADATA.DB-JOURNAL> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 03/02/2010 6:34:07 PM
Type: error Category: 3
Event: 3013 Source: Windows Search Service
The entry <C:\DOCUMENTS AND SETTINGS\HP_ADMINISTRATOR\LIBRARY\METADATA.DB-JOURNAL> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 03/02/2010 6:31:50 PM
Type: error Category: 3
Event: 3013 Source: Windows Search Service
The entry <C:\DOCUMENTS AND SETTINGS\HP_ADMINISTRATOR\LIBRARY\METADATA.DB-JOURNAL> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 27/01/2010 11:06:11 AM
Type: warning Category: 0
Event: 12 Source: Google Update
The event description cannot be found.

Log: 'Application' Date/Time: 24/01/2010 11:42:05 AM
Type: warning Category: 0
Event: 1001 Source: MsiInstaller
Detection of product '{64E72FB1-2343-4977-B4A8-262CD53D0BD3}', feature '_DirectShowComponents' failed during request for component '{003FA032-9393-4EB1-9E9D-90DEEEBA86EC}'

Log: 'Application' Date/Time: 24/01/2010 11:42:05 AM
Type: warning Category: 0
Event: 1004 Source: MsiInstaller
Detection of product '{64E72FB1-2343-4977-B4A8-262CD53D0BD3}', feature 'PaintShopPro', component '{E557468B-0A04-460B-847C-6B9479DB25D1}' failed. The resource 'C:\Program Files\Corel\Corel Paint Shop Pro Photo X2\Corel Paint Shop Pro Photo.exe' does not exist.

Log: 'Application' Date/Time: 24/01/2010 11:42:00 AM
Type: warning Category: 0
Event: 1001 Source: MsiInstaller
Detection of product '{64E72FB1-2343-4977-B4A8-262CD53D0BD3}', feature '_DirectShowComponents' failed during request for component '{003FA032-9393-4EB1-9E9D-90DEEEBA86EC}'

Log: 'Application' Date/Time: 24/01/2010 11:42:00 AM
Type: warning Category: 0
Event: 1004 Source: MsiInstaller
Detection of product '{64E72FB1-2343-4977-B4A8-262CD53D0BD3}', feature 'PaintShopPro', component '{E557468B-0A04-460B-847C-6B9479DB25D1}' failed. The resource 'C:\Program Files\Corel\Corel Paint Shop Pro Photo X2\Corel Paint Shop Pro Photo.exe' does not exist.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 05/02/2010 9:51:59 AM
Type: error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: ftsata2

Log: 'System' Date/Time: 05/02/2010 9:51:59 AM
Type: error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

Log: 'System' Date/Time: 05/02/2010 9:50:33 AM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

Log: 'System' Date/Time: 04/02/2010 7:43:18 AM
Type: error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: ftsata2

Log: 'System' Date/Time: 04/02/2010 7:43:18 AM
Type: error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 01/02/2010 11:05:03 PM
Type: warning Category: 0
Event: 36 Source: W32Time
The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized.

Log: 'System' Date/Time: 31/01/2010 11:18:32 PM
Type: warning Category: 0
Event: 36 Source: W32Time
The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized.

Log: 'System' Date/Time: 30/01/2010 1:11:55 PM
Type: warning Category: 0
Event: 51 Source: Cdrom
An error was detected on device \Device\CdRom0 during a paging operation.

Log: 'System' Date/Time: 30/01/2010 1:11:55 PM
Type: warning Category: 0
Event: 51 Source: Cdrom
An error was detected on device \Device\CdRom0 during a paging operation.

Log: 'System' Date/Time: 30/01/2010 1:11:55 PM
Type: warning Category: 0
Event: 51 Source: Cdrom
An error was detected on device \Device\CdRom0 during a paging operation.
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#7
happyrock

happyrock

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do you have a RAID setup...
if you do not have a RAID setup...Click on Start and then Run...Type in devmgmt.msc and then press Enter ...View...Show Hidden Devices...Non Plug and Play Drivers...right click on ftsata2...uninstall...OK ...it will ask you to reboot...click on reboot now

do you have a external drive or a zip drive attached...
list everything connected to the computer...like printers...external hard drives...ect

Edited by happyrock, 06 February 2010 - 08:49 AM.

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#8
Ferrante

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I did uninstall the ftsata2 file as you suggested and then rebooted. The external things I have connected to my computer are my HP printer, D-Link wireless router (wired), cable modem and I think my gaming Joystick is connected, but I cannot remember as I have not used it in quite a while. I may also have a microphone headset still attached. I should also mention that all of these items have been connected for quite some time, long before the freezing problem began. Is there anything else I should do, please?
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#9
happyrock

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disconnect the Joystick and headset...
then click on start...run...type in msconfig...press enter...click on startup tab...
uncheck everything EXCEPT your AV and firewall
reboot...
Do a Search for MCSTRM and see what the file extension is and what folder MCSTRM is in
how to Search For Hidden Or System Files In Windows XP...here...
it should be located in C:\Windows\System32\drivers
just let us know where its located...do not do anything...just locate it

Edited by happyrock, 06 February 2010 - 05:42 PM.

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#10
Ferrante

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I did the search like you suggested, enabling the hidden files and folders to be searched as well and the file you mentioned, MCSTRM, was NOT located on my computer. The search took about five minutes, so I am sure everything was searched. IS this helpful? Also, thanks so much for trying to help me. Please know it is TRULY appreciated! -Mark
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#11
happyrock

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did you do this...

disconnect the Joystick and headset...
then click on start...run...type in msconfig...press enter...click on startup tab...
uncheck everything EXCEPT your AV and firewall
reboot...

after doing this...is it still hanging or crashing
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#12
Ferrante

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Yes, it is still doing it. I find that it tends to freeze after it sits idle for a while. Most of the time the screensaver will come on and there is no problem. Other times it does not come on and the screen has frozen, I have noticed lately that when I do a complete system scan with my NOD32, by the time it gets to the D drive to scan, everything has frozen and I have to reboot. It does that with other programs as well which may take some time to complete. Also, other times I may be doing several things at once, going from one page to another and back and then it will freeze up. If I wait a few minutes, it will usually "catch up" and then I can move on. Other times I have to reboot and because the Start button if froze to, I have to turn the computer off by hand and then push the power button to restart.
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#13
happyrock

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did you get the system with 4GB of ram or did you add more after you had it....

Bad computer memory is one of the three main reasons for random system failures.. the other two are heat (usually caused by fans or heatsinks being blocked with dust) or power issues...

first...lets make sure its not your memory going bad...get memtest + here....
the lowdown is here..
get the 2nd one down and burn the ISO file to a cd and then boot it from the cd drive...

if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso
burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start by clicking on BurnCDCC.exe
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....
let memtest run for at least 3 hours...if it starts showing any errors during that time then you will have
to replace the RAM...no errors after 3 hours just press Esc to end the tests and we will try some other
tests..

go here and get everest home...install and
launch it...click the + by computer...click on sensor...get a screenshot and post it so I can check your temps and voltages...
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