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Computer Randomly Reboots


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#1
RazorBack489

RazorBack489

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My computer randomly reboots atleast once a day. It just auto reboot. I read through some other threads and change it so it came up with the bsod first. The code I got on the top said DRIVER_IRQL_NOT_LESS_OR_EQUAL and on the bottom said ha20x2k.sys. If anyone know what that means can you please help me. Thanks in advance.
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#2
RazorBack489

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I did some more reading on here and in another post they said to download bluescreenview so I did. and this is what I got.

==================================================
Dump File : Mini012510-01.dmp
Crash Time : 1/25/2010 5:02:39 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000148
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xab65442c
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f42c
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012310-02.dmp
Crash Time : 1/23/2010 2:56:54 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000024
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xab7da479
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f479
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012310-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012310-01.dmp
Crash Time : 1/23/2010 2:38:18 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000024
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xab7d8479
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f479
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012110-01.dmp
Crash Time : 1/21/2010 12:21:11 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000024
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xac4b5479
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f479
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012010-03.dmp
Crash Time : 1/20/2010 4:29:34 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000148
Parameter 2 : 0x00000009
Parameter 3 : 0x00000000
Parameter 4 : 0xac49042c
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f42c
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012010-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012010-02.dmp
Crash Time : 1/20/2010 4:05:23 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000024
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xac191479
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f479
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012010-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012010-01.dmp
Crash Time : 1/20/2010 10:08:21 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000148
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xab7a642c
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f42c
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini011510-01.dmp
Crash Time : 1/15/2010 8:43:24 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000024
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xab705479
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f479
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini011510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini011410-01.dmp
Crash Time : 1/14/2010 8:40:28 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000024
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xac756479
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f479
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini011410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini011310-01.dmp
Crash Time : 1/13/2010 6:53:22 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000024
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xabb7b479
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f479
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini011310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini011210-01.dmp
Crash Time : 1/12/2010 12:08:13 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000024
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xabb63479
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f479
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini011210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini010410-02.dmp
Crash Time : 1/4/2010 12:39:39 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000010
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xacafef05
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+62f05
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini010410-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini010410-01.dmp
Crash Time : 1/4/2010 11:23:36 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000024
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xacb0b479
Caused By Driver : ha20x2k.sys
Caused By Address : ha20x2k.sys+6f479
File Description : Creative 20X HAL (WDM)
Product Name : Creative Audio Product
Company : Creative Technology Ltd
File Version : 6.00.01.1373-2.18.4580
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini010410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================
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#3
RazorBack489

RazorBack489

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And this is my computers specs if that helps.

------------------
System Information
------------------
Time of this report: 1/10/2010, 21:23:45
Machine name: RAZORBACK
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: G41M-ES2H
BIOS: Award Modular BIOS v6.00PG
Processor: Intel® Core™2 Duo CPU E7500 @ 2.93GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 541MB used, 3397MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4600 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9490)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9490&SUBSYS_20091787&REV_00
Display Memory: 1024.0 MB
Current Mode: 1280 x 960 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6973 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/2/2009 09:24:44, 335872 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 7/2/2009 09:49:32, 4125696 bytes
Device Identifier: {D7B71EE2-D7D0-11CF-0A6F-0300A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x9490
SubSys ID: 0x20091787
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SB X-Fi Audio [D100]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00211102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1373 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 6/4/2009 02:47:14, 526232 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 1, 192000
Static/Strm HW Mix Bufs: 128, 64
Static/Strm HW 3D Bufs: 128, 64
HW Memory: 0
Voice Management: Yes
EAX™ 2.0 Listen/Src: Yes, Yes
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SB X-Fi Audio [D100]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1373 (English)
Driver Attributes: Final Retail
Date and Size: 6/4/2009 02:47:14, 526232 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: Enabled
Ports: SB X-Fi DMusic Synth [D100], Hardware (Kernel Mode), Output, DLS, Internal, Default Port
SB X-Fi Audio [D100], Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB X-Fi Synth B [D100] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB X-Fi Synth A [D100] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: Not run
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#4
happyrock

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its your sound card causing the issue...try using the device manager to update the SB X-Fi Audio driver...
if that fails disable the sound card to see if the problem goes away...
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#5
RazorBack489

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Thanks for the tip. I'll let you know if it happens again.
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#6
happyrock

happyrock

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your welcome...
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