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Another problem I can't fix: ntfs file missing or corrupt


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#1
TVfan

TVfan

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My computer is an Acer Aspire One, less than a year old, but with many problems. The most recent is a charming black screen that will no longer let me log in to my computer. The screen says:

Windows could not start because the following file is missing or corrupt:
System32\Drivers\Ntfs.sys


You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM.
Select 'r' at the first screen to start repair.


The thing is Acer Aspire One is a mini, so there is no CD drive, and thus no CD. If someone could help, I would be very grateful, as I have files I need to access and my thumbs are aching from using my BlackBerry for everything (including this post). Please give detailed instructions and simple language, as I'm not exactly tech-savvy. Assume I know nothing. Please help! Deadlines are approaching!

Thanks

Edited by TVfan, 28 January 2010 - 01:02 AM.

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#2
phillipcorcoran

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Welcome to GeeksToGo!

I'm afraid the only solutions I've come across for this error assume that you have a Windows CD to boot from.

You might try bringing up the factory installation recovery screen - try pressing <Alt>+<F10> as soon as the Acer splash-screen appears when you switch the Acer on. That will re-install Windows as it was when you bought it new - only problem is it will overwrite all your own data files, that's why I'm constantly telling PC users to keep backups on an external hard drive or USB stick.

Edited by phillipcorcoran, 28 January 2010 - 05:20 AM.

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