Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

AVG full scan causes crash after less than a minute


  • Please log in to reply

#1
la_z_boy

la_z_boy

    Member

  • Member
  • PipPip
  • 17 posts
Hi everyone,

AVG updates normally and kindly tells me when a virus is attacking my computer and promptly deals with it, although some slip through the net that often require anti-malware and super-anti-spyware; but on the whole it works well.

The only problem is when running a virus scan, the screen will freeze and reboot after less than a minute, 2mins tops. I can't tell if it crashes when scanning a particular file, it happens so quickly it's hard to tell. I have tried switching to quick scan rather than full and get the same result.

I might also point out that individually scanning a file or folder works fine.

Any help would be greatly appreciated!!
  • 0

Advertisements


#2
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP