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restoring alienware,w. xp computer without disk?


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#1
dannys16

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I have an alienware computer with windows xp and it has alot of viruses on it,I dont have a recovery disk for my computer, how do i restore it back to factory defualts without a disk?
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#2
rshaffer61

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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#3
dannys16

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ok...i have no internet and my computer is kind of old.i dont have any recovery disks and i justwant to rstore my computer to factory defualts, can you help.
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#4
rshaffer61

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I need the model number of the system so I can check to see if there is a recovery partition on your drive then.
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#5
dannys16

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where exactly would i find that, is it on a label like the one on the back of my computer?
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#6
rshaffer61

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Should be but I'm not sure. HERE is their website to try and find you system.
It looks like they include a recovery cd with all their systems and if you don't have that cd then you may have to contact them and see if they will let you purchase a new recovery cd.
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#7
dannys16

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thanks,ive had alot of problems with this computer but didnt ever know how to restore it.
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#8
rshaffer61

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According to their site every system they make has a set of recovery disks. If you have none then purchasing them is the only options Or buying a new copy of the OS and then finding the drivers manually online.
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