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RUNDLL problem


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#1
cleanprophet

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I turned on my computer today to be met with a message from adaware saying it had detected a problem. It scanned the computer and then suggested I restart the computer.

I did that and when I restarted a box appeared called "RUNDLL". Inside it said: Error loading ecrm.goo - the specified module could not be found.

Also, when I hover the mouse over the adaware icon, instead of it showing what it should, it says: Critical areas... - it then features the name of a different folder in the system32 section of program files, including nmnsrvc.exe, lsass.exe and so on.

I've had problems in the past with system32 and I know this looks very bad.
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#2
Rorschach112

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.
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#3
cleanprophet

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Thanks. I'll do that. It certainly seems to be a malware problem and it is affecting Firefox more so than IE. The main FireFox page won't display and when I click on some pages in a search engine I am directed to one of those advertising-type search engines.
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#4
cleanprophet

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I've gone through those programs with varrying success.

I'll post the details in the malware section.

Edited by cleanprophet, 31 January 2010 - 11:48 AM.

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#5
rshaffer61

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You need to post those logs in the Malware forum with the new topic you started there. We do not use those logs here. We are also not allowed to give any assistance with the malware issues. Only the malware techs can do that.
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#6
Essexboy

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Got 'im Ron
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#7
rshaffer61

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Thanks my friend :) :)
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