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Frustrating Malware [Solved]

#16 Essexboy

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Posted 31 January 2010 - 03:57 PM

Go have a cup of tea :) I will be online for another hour or so - so we may get wrapped up today

#17 DNA1 DemonK01

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Posted 31 January 2010 - 04:02 PM

At last, it's finished.

Here's the log.

Attached File(s)



#18 Essexboy

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Posted 31 January 2010 - 04:19 PM

There is one that does not want to go - It's hammer time :)

Download ComboFix from one of these locations:


Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools


  • Double click on ComboFix.exe & follow the prompts.


  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.


  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

#19 DNA1 DemonK01

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Posted 31 January 2010 - 04:28 PM

This is strange. I don't seem to be getting a .txt file anywhere after I run ComboFix. A progress bar will appear after I double click the .exe file from my desktop and when the bar becomes full, it seems that the desktop icons refresh and a command prompt pops up.

I searched the file name that you specified the log would be named, and the search found nothing.

I think I may have done something wrong.

#20 Essexboy

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Posted 31 January 2010 - 04:36 PM

Hmm strange - We really need to kill this one to ensure it is gone

1. Please download The Avenger2 by Swandog46 to your Desktop.
  • Right click on the Avenger.zip folder and select "Extract All..."
  • Follow the prompts and extract the avenger folder to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Begin copying here:

Drivers to delete:
BtwSvc
peersvc

Files to delete:
c:\windows\system32\btwsvc.dll
c:\windows\system32\peersvc.exe


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, open the avenger folder and start The Avenger program by clicking on its icon.
  • Right click on the window under Input script here:, and select Paste.
  • You can also Paste the text copied to the clipboard into this window by pressing (Ctrl+V), or click on the third button under the menu to paste it from the clipboard.
  • Click on Execute
  • Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Delete" or "Drivers to Disable", The Avenger will actually restart your system twice.)
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply

#21 DNA1 DemonK01

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Posted 31 January 2010 - 04:43 PM

Here is the Avenger log after the reboot:





Logfile of The Avenger Version 2.0, © by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!


Error: registry key "\Registry\Machine\System\CurrentControlSet\Services\BtwSvc" not found!
Deletion of driver "BtwSvc" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist


Error: registry key "\Registry\Machine\System\CurrentControlSet\Services\peersvc" not found!
Deletion of driver "peersvc" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist


Error: file "c:\windows\system32\btwsvc.dll" not found!
Deletion of file "c:\windows\system32\btwsvc.dll" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist


Error: file "c:\windows\system32\peersvc.exe" not found!
Deletion of file "c:\windows\system32\peersvc.exe" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist


Completed script processing.

*******************

#22 Essexboy

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Posted 31 January 2010 - 04:46 PM

OK looks like it was killed after all :)

OK I will remove my tools now and tidy you up - The thread will remain open for a few days in case you have any more problems

Now the best part of the day ----- Your log now appears clean :)

A good workman always cleans up after himself so..Run OTS and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.



XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE

You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done



SPRING CLEAN

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean


THEN

Download and run Auslogics Disc Defragmenter

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit


To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :)

#23 DNA1 DemonK01

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Posted 31 January 2010 - 05:00 PM

I cannot thank you enough for your help! You were a GREAT help in the removal of this pestilence.


:)

#24 Essexboy

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Posted 01 February 2010 - 01:12 PM

My pleasure :)

#25 Essexboy

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Posted 02 February 2010 - 01:15 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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