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Network Help

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I am not sure where to post this as it is my first time asking for networking help. I have gotten help for malware before, but this is just a big headache so far for me. I am attempting to help my sister with this issue, but it seems to much for me. She lives in a apartment that provides high speed internet. There is no modem in her apartment, just a ethernet plugin on the wall. What we would like to do is connect a wireless router to the wall plugin so her laptop can connect to the internet and have the desktop wired to the router so the kids can also use the internet. I can't seem to connect to the router (netgear wgt624 v2) to attempt to configure it. The cable provider is comcast. Also her desktop runs on Vista home premium, and that will not connect to the internet if we plug it into the wall directly, it keeps asking for a username and password (which is not needed). I keep getting error 815 . The Laptop can connect fine to the internet when connected directly into the wall plugin(it runs Win XP Home). I realize this is a big mess. Any help would be great.

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    Tech Moderator

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try the vista troubleshooter here
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