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Problem with geforce go 7900 gs card


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#1
Mikuul

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Hi everybody, I'm hoping somebody here can help me because I've truly reached the end of my rope. I was using my computer yesterday when all of a sudden I crashed to a blue screen that read:

***Hardware Malfunction***
Call your hardware vendor for support
NMI:Parity Check/Memory Parity Error
***The system has halted***

I restarted my computer, however I found myself in a loop where everytime it got to the Windows loading screen it would reboot itself. I formatted my C drive in an effort to quickly solve the problem, and reinstalled Windows XP. The issue now however is that I can't get the drivers for my geforce go 7900 gs card to install. I've tried all available drivers I could find (the most recent, and two other older driver releases), and none of them work. They all extract fine, however once I start the installation process, before installation completes my computer crashes to a blue screen for a moment and then quickly reboots itself. As the time between going to the blue screen and rebooting is so short, I have no idea what the screen says. I have been able to install the drivers in safe mode, however once this is done I am unable to boot up the computer regularly (I can still boot in safe mode). Does anybody have any idea what could be causing this, or what a possible solution would be? Right now instead of saying "geforce go 9700 gs" under display adapters in device manager, it says "Video Controller (vga compatible)" with a yellow exclamation point on it. I also find there is a tremendous lag that creates an almost ripple effect when I try to scroll down pages - I attribute this to the lack of a video driver but I could be wrong. Please somebody help!

Edited by Mikuul, 01 February 2010 - 12:56 AM.

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#2
Mikuul

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I forgot to mention that in addition to all the problems outlined above, there are broken, blue vertical lines on my screen that appear at startup and during the windows loading screen. Possible causes?
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#3
rshaffer61

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
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#4
Mikuul

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Thanks for the speedy response rshaffer, I've done as you suggested and downloaded the program, below are the results of my copy and paste. I'm sorry it's so long, I wasn't sure how many of the reports to copy over so I did them all. They seem to vary only slightly, with Bug Check String reporting SYSTEM_THREAD_EXCEPTION_NOT_HANDLED for some of them and PAGE_FAULT_FOR_NON_PAGED_AREA in others. Have a look:

==================================================
Dump File : Mini013010-07.dmp
Crash Time : 1/30/2010 11:30:15 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805270b4
Parameter 3 : 0xb84f70c0
Parameter 4 : 0xb84f6dbc
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+7d5cb
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini013010-07.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini013010-06.dmp
Crash Time : 1/30/2010 11:24:32 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xb7abcdbc
Parameter 2 : 0x00000000
Parameter 3 : 0x805270b4
Parameter 4 : 0x00000000
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+7d5cb
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini013010-06.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini013010-05.dmp
Crash Time : 1/30/2010 12:59:31 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805270b4
Parameter 3 : 0xb84f70e4
Parameter 4 : 0xb84f6de0
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+55d74
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini013010-05.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini013010-04.dmp
Crash Time : 1/30/2010 12:36:04 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xb84d4dbc
Parameter 2 : 0x00000000
Parameter 3 : 0x805270b4
Parameter 4 : 0x00000000
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+7d5cb
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini013010-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini013010-03.dmp
Crash Time : 1/30/2010 11:30:51 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xbaa07dbc
Parameter 2 : 0x00000000
Parameter 3 : 0x805270b4
Parameter 4 : 0x00000000
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+66f7b
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini013010-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini013010-02.dmp
Crash Time : 1/30/2010 11:19:36 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xbae49dbc
Parameter 2 : 0x00000000
Parameter 3 : 0x805270b4
Parameter 4 : 0x00000000
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+66f7b
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini013010-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini013010-01.dmp
Crash Time : 1/30/2010 11:04:57 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xbb25cdbc
Parameter 2 : 0x00000000
Parameter 3 : 0x805270b4
Parameter 4 : 0x00000002
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+66f7b
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini013010-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini060906-05.dmp
Crash Time : 6/9/2006 2:38:19 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805272f4
Parameter 3 : 0xb84f70d8
Parameter 4 : 0xb84f6dd4
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+66f7b
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini060906-05.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini060906-04.dmp
Crash Time : 6/9/2006 4:27:07 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xb8115dbc
Parameter 2 : 0x00000000
Parameter 3 : 0x805272f4
Parameter 4 : 0x00000000
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+7164b
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini060906-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini060906-03.dmp
Crash Time : 6/9/2006 3:29:07 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805272f4
Parameter 3 : 0xb84fb0c0
Parameter 4 : 0xb84fadbc
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+7d5cb
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini060906-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini060906-02.dmp
Crash Time : 6/9/2006 3:25:18 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xb8395dbc
Parameter 2 : 0x00000000
Parameter 3 : 0x805272f4
Parameter 4 : 0x00000000
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+7d5cb
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini060906-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini060906-01.dmp
Crash Time : 6/9/2006 1:00:32 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xba986dbc
Parameter 2 : 0x00000000
Parameter 3 : 0x805272f4
Parameter 4 : 0x00000002
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+7d5cb
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 101.19
Company : NVIDIA Corporation
File Version : 6.14.11.0119
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini060906-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================


Thanks again for any assistance.
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#5
rshaffer61

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Ok the errors are all for your nvidia card drivers and that includes the original error in your first post. We need to get rid of all drivers and start over.
Before returning the GPU, here's a few things you can try:

Download and install Driver Sweeper from here. (Click on the Download (Europe) link, then scroll down and click on I Agree.)

Then, boot the computer into safe mode. To do this,
  • Turn the computer on (or restart the computer if it is already on).
  • Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe mode option is selected.
  • Press Enter. The computer then begins to start in safe mode.
Next, open the program, Guru3D Driver Sweeper, that you just installed. Check the checkbox for cleaning NVIDIA - Display drivers. Then press the Clean button.

Reboot normally (not into safe mode), and then, download and install the newest drivers you have. Preferably from Nvidia's site for your card.

Reboot when prompted, and let us know if you still receive the error message.


Thanks to Stettybet0 for the instructions.

Edited by rshaffer61, 01 February 2010 - 12:21 PM.

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#6
Mikuul

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I downloaded and ran the guru3D program, and then attempted to install the latest drivers. I encountered the same error, where I was kicked out to a blue screen for a moment during installation, and then my computer rebooted itself. After this, once my machine loaded up windows, it would show my desktop for a minute or two before showing a brief blue screen and rebooting itself. I started in safe mode and uninstalled the drivers (despite not finishing the installation, nvidia drivers still showed up in my add/remove programs), so now I'm able to get on the machine again without it rebooting constantly. What should I try next?

Edited by Mikuul, 01 February 2010 - 02:29 PM.

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#7
rshaffer61

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That doesn't make sense as driver sweeper should have deleted all traces of the drivers. I'm curious about something though. Please do the following:

Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.
  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

Posted Image
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#8
Mikuul

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I've downloaded SpeedFan 4.40 and am presently running it, but should the items you've circled there become apparent right away? I've had it running now for about 10 minutes. I will see if I can find version 3.8 and repost. At the moment i can only see the following output:

GPU:0C
HD0:39C
Temp1:49C
Core0:38C

speedFanJpeg.JPG

Edited by Mikuul, 01 February 2010 - 04:55 PM.

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#9
rshaffer61

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Sometimes it won't show everything.
There is another way to get it if it doesn't show what I want.
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#10
Mikuul

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Just tried version 4.38 and got the exact same result. How can I make it show what you need to see?
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#11
rshaffer61

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Temps look ok from what you sent.

Download SIW from HERE and get the Standalone English version
It will install itself and when finished
Then Click on SIW Icon to run program
On the left side click on one at a time of the following and then on the right, copy and paste the information in your next reply

Edited by rshaffer61, 01 February 2010 - 06:15 PM.

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#12
Mikuul

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Here's the info you asked for mate:

Motherboard info:
Property Value
Manufacturer Dell Inc.
Model 0YD479
Serial Number .3BD6NB1.CN1296167O5372.

North Bridge Intel i945PM Revision 03
South Bridge Intel 82801GHM (ICH7-M/U) Revision 03

CPU Genuine Intel CPU T1350 @ 1.86GHz
Cpu Socket Socket 479 mPGA

System Slots 1 PCMCIA

Memory Summary
Maximum Capacity 4096 MBytes
Memory Slots 2
Error Correction None

Warning! Accuracy of DMI data cannot be guaranteed




Sensor
Sensor Value Min Max
MIKE
ACPI
Temperatures
THM_ 31 C (86 F) 29 C (83 F) 39 C (101 F)
Intel Core Solo
Temperatures
Core #0 30 C (85 F) 28 C (82 F) 39 C (102 F)
SAMSUNG HM080II
Temperatures
HDD 40 C (103 F) 39 C (102 F) 40 C (103 F)

Attached Thumbnails

  • sensors.JPG
  • motherboard.JPG

Edited by Mikuul, 01 February 2010 - 06:28 PM.

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#13
rshaffer61

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OK I see nothing out of the ordinary there.
How old is your video card?
How long has the issue been happening?
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#14
Mikuul

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I've had the card since 2006, so for about 4 years now. I've had no problems with it up until this past Saturday (Jan 30), when suddenly my computer crashed to the blue screen I mentioned in the original post and entered the constant rebooting loop. Is it possible the card has gone bad? I'm well out of warranty at this point, but some of the reading I've done suggests these cards can be switched out in my model of laptop (a inspiron 9400). I would hate to have to attempt it though, as I can't even seem to find the cards being sold individually. Any other suggestions?
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#15
rshaffer61

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Well it sure seems the card has not failed but is failing. It won't accept the correct drivers. it shows working otherwise ... hmmmm. i just thought of something.
Linux doesn't use a model specific driver for a video card. It uses a chipset driver only. So your card is a nvidia then it would use a nvidia chipset driver.
I want to try something to test my theory. It would mean you need to create a Linux live cd and boot the system using the cd. Below I am including the instructions to do this. Don't pay any mind to anything more then downloading the files and making the disk. Bootong the system and getting to the desktop. I want to see if the issue follows with linux.
Get Puppy Linux from my signature below...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files get Burncdcc from my signature...it is a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...

==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

Thanks to happyrock
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