I went through the reccommended steps on the java.com page to make sure that Java was enabled in my browser (IE8), it was.
I have tried to uninstall JRE and reinstall it several times. So far I haven't been able to get it to install. The install fails. I have run the MS Install clean up tool, but don't see any java entries to remove except the Java updater.
I recently upgraded from IE7 to IE8. This may or may not have anything to with the problem.
Now, after trying so many things, my "add and remove programs" doesn't show JRE as a program to remove and I don't see it in the MS Install Cleanup list either.
But when I go to the java page now, it notices that I don't have a JRE and let's me go through the process of installing one, until I hit an error.
Right now, during the JRE install, it thinks Java is already installed, asks if I want to reinstall, I say yes, then it says, "This action is only allowed for products that are currently installed". I say, "ok" and it goes back to ask me if I want to reinstall Java. An infinite loop. The only way out of this loop is to say, "no".
Several times it said it would save the error log to a certain file. I have looked where it says it is storing it and I can't find the error log file.
I have even got to the point of renaming the java directory on my computer from:
to try to fake it out. No luck.
I have run a registry cleaner multiple times. I have scanned my computer for viruses several times with multiple scanner programs. I have run out of ideas.
I have captured some log files but can't upload them here.
Please advise. Any help would be greatly appreciated.