Posted 03 February 2010 - 06:58 PM
Posted 06 February 2010 - 04:34 AM
If, after both tests, you've determined that both devices work, reconnect them to your laptop, reboot, then go to device manager (start > control panel > performance and maintenance > System > then click the hardware tab, and click Device Manager button). If Windows still doesn't recognize the devices, right-click on the device with the question mark, select Uninstall, then under the Action menu, click on Scan for Hardware Changes. Follow the Wizard from there. Reply here if the Wizard doesn't take care of it.
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