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Removal instructions for SysProtector

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Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
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Content is republished with permission from Malwarebytes.

What is SysProtector?

The Malwarebytes research team has determined that SysProtector is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with SysProtector?

This is how the main screen of the rogue application looks:

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You will find these icons on your desktop and in your taskbar:

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And see these warnings:

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And find this in your Security Center:

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How did SysProtector get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was installed by a trojan.

How do I remove SysProtector?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.
  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:

    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.
  • When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of SysProtector?

  • No, Malwarebytes' Anti-Malware removes SysProtector completely.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the SysProtector rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

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Technical details for experts

Signs in a HijackThis log:
C:\Documents and Settings\{username}\Downloads\setup.exe
C:\Program Files\SysProtector Software\SysProtector\SysProtector.exe

O4 – HKLM\..\Run: [SysProtector] C:\Program Files\SysProtector Software\SysProtector\SysProtector.exe -min
O4 - HKCU\..\Run: [setup.exe] C:\WINDOWS\system32\setup.exe

Note: The startup for setup.exe will disappear later on.

Alterations made by the installer:
File System
  ===============
	In the existing folder C:\Documents and Settings\All Users\Desktop
	  Adds the file SysProtector.lnk"="20:08 08/01/10 930 bytes
	Adds the folder C:\Documents and Settings\All Users\Start Menu\Programs\SysProtector
	  Adds the file 3 Uninstall.lnk"="20:08 08/01/10 1847 bytes
	  Adds the file 2 Homepage.lnk"="20:08 08/01/10 1200 bytes
	  Adds the file 1 SysProtector.lnk"="20:08 08/01/10 1868 bytes
	Adds the folder C:\Program Files\SysProtector Software\SysProtector
	  Adds the file uninstall.exe"="20:08 08/01/10 78324 bytes
	  Adds the file SysProtector.exe"="20:08 08/01/10 1635328 bytes
	In the existing folder C:\WINDOWS
	  Adds the file 102z1v5rus49e.bin"="20:03 08/01/10 3338 bytes
	  Adds the file 10395pz466.cpl"="11:19 17/11/09 2519 bytes
	  Adds the file 10565zirus690.cpl"="02:09 23/11/09 16497 bytes 

<snipped long list of files the application will later detect> 

	  Adds the file z95th9eat242345.dll"="22:51 03/02/09 17858 bytes
	  Adds the file zd8s5yware1908.bin"="20:03 08/01/10 13911 bytes
	  Adds the file zff6threat59709.ocx"="10:59 09/01/09 11076 bytes
	In the existing folder C:\WINDOWS\system32
	  Adds the file 116075ack9ool1z0.cpl"="11:28 10/11/08 10689 bytes
	  Adds the file 116975p9mbot4z4.exe"="01:54 27/01/08 8510 bytes
	  Adds the file 11869spa59ot67fz.cpl"="10:02 12/05/09 9888 bytes

<snipped long list of files the application will later detect>

	  Adds the file z9999spy2a95.dll"="20:03 08/01/10 15627 bytes
	  Adds the file zd59pyware541.exe"="02:46 25/12/08 14222 bytes
	  Adds the file zd95backdoor2990.bin"="16:53 28/05/08 14297 bytes
	  Adds the file zfdbs5ywa9e467.cpl"="20:03 08/01/10 15591 bytes

  Registry
  ===============
	[HKEY_LOCAL_MACHINE\SOFTWARE\SysProtector]
	  "Install_Dir"="'C:\Program Files\SysProtector Software\SysProtector'"
	  "Lang"="'German'"
	[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SysProtector]
	  "NoRepair"="1"
	  "NoModify"="1"
	  "UninstallString"="'"C:\Program Files\SysProtector Software\SysProtector\uninstall.exe"'"
	  "DisplayName"="'SysProtector'"
	[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
	  "SysProtector”="'"C:\Program Files\SysProtector Software\SysProtector\SysProtector.exe" -min'"
	[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
	  "setup.exe"="'C:\WINDOWS\system32\setup.exe'"

Malwarebytes' Anti-Malware log:
Malwarebytes' Anti-Malware 1.44
Database version: 3520
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

1/8/2010 8:22:27 PM
mbam-log-2010-01-08 (20-22-27).txt

Scan type: Quick Scan
Objects scanned: 96170
Time elapsed: 2 minute(s), 48 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 6

Memory Processes Infected:
C:\Program Files\SysProtector Software\SysProtector\SysProtector.exe (Rogue.Multiple) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SysProtector (Rogue.SysProtector) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\SysProtector (Rogue.SysProtector) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\SysProtector (Rogue.SysProtector) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Start Menu\Programs\SysProtector (Rogue.SysProtector) -> Quarantined and deleted successfully.
C:\Program Files\SysProtector Software (Rogue.SysProtector) -> Quarantined and deleted successfully.
C:\Program Files\SysProtector Software\SysProtector (Rogue.SysProtector) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\SysProtector Software\SysProtector\SysProtector.exe (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\SysProtector\1 SysProtector.lnk (Rogue.SysProtector) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\SysProtector\2 Homepage.lnk (Rogue.SysProtector) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\SysProtector\3 Uninstall.lnk (Rogue.SysProtector) -> Quarantined and deleted successfully.
C:\Program Files\SysProtector Software\SysProtector\uninstall.exe (Rogue.SysProtector) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Desktop\SysProtector.LNK (Rogue.SysProtector) -> Quarantined and deleted successfully.

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