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Blue screen explanation


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#1
legendracer

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Hey guys

I've just got a new pc which looks to have been built by numptys! didnt work when delivered so went back for a month hav had a a couple of week and got my first blue screen of death. I just need some help if anyone can explain the error for me so i can solve the pc before it goes completly. here are the details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: c4
BCP1: 0000000000000091
BCP2: 0000000000000000
BCP3: FFFFFA800A49F060
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\020510-21668-01.dmp
C:\Users\Alastair\AppData\Local\Temp\WER-39717-0.sysdata.xml

If anyone can explain I would be extreamly greatful

Thanks very much
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#2
Neil Jones

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Everybody sees a blue screen of death at some point in their lives.
They are usually hardware related, though more often than not they tend to be caused by software issues.

Knowing nothing about the computer, what you were doing when it blue-screened and what you have on there, the numbers mean nothing.
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#3
legendracer

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I was playing football manager whilst watching a video on split screen. Sorry i thought the numbers were a fault code thats why i posted them. Thanks for your help
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#4
Broni

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    Kraków my love :)

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I've just got a new pc which looks to have been built by numptys! didnt work when delivered

Please explain. I'm not sure, if I understand.

Did the BSOD happen just once?
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#5
legendracer

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Yes it happened just the once so far, i just wanted to make sure that it wasnt a bad error by posting it on here as i've already had to send the pc back to get a new motherboard and ram the day after i got it delivered. The only blue screen experience i've had is when my older pc was dying, didnt realise you can get the blue screen and it not be fatal.

thanks
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#6
Broni

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    Kraków my love :)

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Normally, with just one BSOD......have a glass of cold water and move on :)
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