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Cannot connect to Itunes store


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#1
latenight71

latenight71

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Ive tried everything. No antivirus or spyware apps running. Tried turning off the Windows Firewall flushed dns, another computer on network works fine

Any advice would be appreciated

One thing thsts quirky, when i run diagnostics it says my user is not administrator but it is. Here are the diagnostics.

Microsoft Windows 7 Starter Edition (Build 7600)
Hewlett-Packard HP Mini 110-1100
iTunes 9.0.3.15
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number 42123C0D65DB752F

Current user is not an administrator.
The current local date and time is 2010-02-05 22:52:21.
iTunes is not running in safe mode.

Video Display Information

Intel Corporation, Mobile Intel® 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0)
Intel Corporation, Mobile Intel® 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0)


**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {DCEEB35E-F129-464B-AC2B-903655856031}
Description: Broadcom 802.11b/g WLAN
IP Address: 192.168.100.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.100.1
DHCP Enabled: Yes
DHCP Server: 192.168.100.1
Lease Obtained: Fri Feb 05 22:50:25 2010

Lease Expires: Fri Feb 12 22:50:25 2010

DNS Servers: 192.168.100.1
192.168.100.1

Adapter Name: {C6EB0667-DBB6-4E1F-80C6-1FE76084FDE2}
Description: Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.
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#2
Spyderturbo007

Spyderturbo007

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Can you log in as an Administrator and try again?
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