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no download of silverlight update

Started by 401402 , Feb 06 2010 11:59 PM

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#1
401402
Posted 06 February 2010 - 11:59 PM

401402

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i cannot download a silverlight update????here is the record of attempts

2010-01-01 17:45:02:562 1460 f14 Agent *********
2010-01-01 17:45:02:562 1460 f14 Agent ** END ** Agent: Finding updates [CallerId = Windows System Health Agent Search]
2010-01-01 17:45:02:562 1460 f14 Agent *************
2010-01-01 17:45:02:578 1460 5c4 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 17:45:02:578 1460 5c4 COMAPI - Updates found = 0
2010-01-01 17:45:02:578 1460 5c4 COMAPI ---------
2010-01-01 17:45:02:578 1460 5c4 COMAPI -- END -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 17:45:02:578 1460 5c4 COMAPI -------------
2010-01-01 18:44:40:859 1460 2cc Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0800) ===========
2010-01-01 18:44:40:859 1460 2cc Misc = Process: C:\WINDOWS\System32\svchost.exe
2010-01-01 18:44:40:859 1460 2cc Misc = Module: C:\WINDOWS\system32\wuapi.dll
2010-01-01 18:44:40:859 1460 2cc COMAPI -------------
2010-01-01 18:44:40:859 1460 2cc COMAPI -- START -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 18:44:40:859 1460 2cc COMAPI ---------
2010-01-01 18:44:40:859 1460 2cc COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 18:44:40:859 1460 1904 Agent *************
2010-01-01 18:44:40:859 1460 1904 Agent ** START ** Agent: Finding updates [CallerId = Windows System Health Agent Search]
2010-01-01 18:44:40:859 1460 1904 Agent *********
2010-01-01 18:44:40:859 1460 1904 Agent * Include potentially superseded updates
2010-01-01 18:44:40:859 1460 1904 Agent * Online = No; Ignore download priority = No
2010-01-01 18:44:40:859 1460 1904 Agent * Criteria = "IsInstalled=0 and CategoryIDs contains '0fa1201d-4330-4fa8-8ae9-b877473b6441'"
2010-01-01 18:44:40:859 1460 1904 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2010-01-01 18:44:40:859 1460 1904 Agent * Search Scope = {Machine}
2010-01-01 18:45:01:281 1460 1904 Agent * Found 0 updates and 1 categories in search; evaluated appl. rules of 386 out of 778 deployed entities
2010-01-01 18:45:01:484 1460 1904 Agent *********
2010-01-01 18:45:01:484 1460 1904 Agent ** END ** Agent: Finding updates [CallerId = Windows System Health Agent Search]
2010-01-01 18:45:01:484 1460 1904 Agent *************
2010-01-01 18:45:01:500 1460 5c4 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 18:45:01:500 1460 5c4 COMAPI - Updates found = 0
2010-01-01 18:45:01:500 1460 5c4 COMAPI ---------
2010-01-01 18:45:01:500 1460 5c4 COMAPI -- END -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 18:45:01:500 1460 5c4 COMAPI -------------
2010-01-01 19:44:41:687 1460 2cc Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0800) ===========
2010-01-01 19:44:41:687 1460 2cc Misc = Process: C:\WINDOWS\System32\svchost.exe
2010-01-01 19:44:41:687 1460 2cc Misc = Module: C:\WINDOWS\system32\wuapi.dll
2010-01-01 19:44:41:687 1460 2cc COMAPI -------------
2010-01-01 19:44:41:687 1460 2cc COMAPI -- START -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 19:44:41:703 1460 2cc COMAPI ---------
2010-01-01 19:44:41:703 1460 2cc COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 19:44:41:703 1460 1fc Agent *************
2010-01-01 19:44:41:703 1460 1fc Agent ** START ** Agent: Finding updates [CallerId = Windows System Health Agent Search]
2010-01-01 19:44:41:703 1460 1fc Agent *********
2010-01-01 19:44:41:703 1460 1fc Agent * Include potentially superseded updates
2010-01-01 19:44:41:703 1460 1fc Agent * Online = No; Ignore download priority = No
2010-01-01 19:44:41:703 1460 1fc Agent * Criteria = "IsInstalled=0 and CategoryIDs contains '0fa1201d-4330-4fa8-8ae9-b877473b6441'"
2010-01-01 19:44:41:703 1460 1fc Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2010-01-01 19:44:41:703 1460 1fc Agent * Search Scope = {Machine}
2010-01-01 19:45:01:750 1460 1fc Agent * Found 0 updates and 1 categories in search; evaluated appl. rules of 386 out of 778 deployed entities
2010-01-01 19:45:01:968 1460 1fc Agent *********
2010-01-01 19:45:01:968 1460 1fc Agent ** END ** Agent: Finding updates [CallerId = Windows System Health Agent Search]
2010-01-01 19:45:01:968 1460 1fc Agent *************
2010-01-01 19:45:01:984 1460 7b4 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 19:45:01:984 1460 7b4 COMAPI - Updates found = 0
2010-01-01 19:45:01:984 1460 7b4 COMAPI ---------
2010-01-01 19:45:01:984 1460 7b4 COMAPI -- END -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 19:45:01:984 1460 7b4 COMAPI -------------
2010-01-01 20:44:42:453 1460 2cc COMAPI -------------
2010-01-01 20:44:42:453 1460 2cc COMAPI -- START -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 20:44:42:453 1460 2cc COMAPI ---------
2010-01-01 20:44:42:453 1460 2cc COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 20:44:42:453 1460 1fbc Agent *************
2010-01-01 20:44:42:453 1460 1fbc Agent ** START ** Agent: Finding updates [CallerId = Windows System Health Agent Search]
2010-01-01 20:44:42:453 1460 1fbc Agent *********
2010-01-01 20:44:42:453 1460 1fbc Agent * Include potentially superseded updates
2010-01-01 20:44:42:453 1460 1fbc Agent * Online = No; Ignore download priority = No
2010-01-01 20:44:42:453 1460 1fbc Agent * Criteria = "IsInstalled=0 and CategoryIDs contains '0fa1201d-4330-4fa8-8ae9-b877473b6441'"
2010-01-01 20:44:42:453 1460 1fbc Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2010-01-01 20:44:42:453 1460 1fbc Agent * Search Scope = {Machine}
2010-01-01 20:45:05:218 1460 1fbc Agent * Found 0 updates and 1 categories in search; evaluated appl. rules of 386 out of 778 deployed entities
2010-01-01 20:45:05:421 1460 1fbc Agent *********
2010-01-01 20:45:05:421 1460 1fbc Agent ** END ** Agent: Finding updates [CallerId = Windows System Health Agent Search]
2010-01-01 20:45:05:421 1460 1fbc Agent *************
2010-01-01 20:45:05:437 1460 75c COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 20:45:05:437 1460 75c COMAPI - Updates found = 0
2010-01-01 20:45:05:437 1460 75c COMAPI ---------
2010-01-01 20:45:05:437 1460 75c COMAPI -- END -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 20:45:05:437 1460 75c COMAPI -------------
2010-01-01 21:05:32:671 1460 8cc AU ########### AU: Uninitializing Automatic Updates ###########
2010-01-01 21:05:33:546 1460 8cc DnldMgr FATAL: DM:CBitsJob::SetCallbackHandler: SetNotifyInterface failed with 0x80080008.
2010-01-01 21:17:07:593 1464 a10 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0800) ===========
2010-01-01 21:17:07:640 1464 a10 Misc = Process: C:\WINDOWS\System32\svchost.exe
2010-01-01 21:17:07:640 1464 a10 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2010-01-01 21:17:07:593 1464 a10 Service *************
2010-01-01 21:17:07:640 1464 a10 Service ** START ** Service: Service startup
2010-01-01 21:17:07:640 1464 a10 Service *********
2010-01-01 21:17:07:671 1464 a10 Agent * WU client version 7.4.7600.226
2010-01-01 21:17:07:687 1464 a10 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
2010-01-01 21:17:07:687 1464 a10 Agent * Access type: No proxy
2010-01-01 21:17:07:687 1464 a10 Agent * Network state: Disconnected
2010-01-01 21:17:46:312 1464 258 Agent *********** Agent: Initializing Windows Update Agent ***********
2010-01-01 21:17:46:312 1464 258 Agent *********** Agent: Initializing global settings cache ***********
2010-01-01 21:17:46:312 1464 258 Agent * WSUS server: <NULL>
2010-01-01 21:17:46:312 1464 258 Agent * WSUS status server: <NULL>
2010-01-01 21:17:46:312 1464 258 Agent * Target group: (Unassigned Computers)
2010-01-01 21:17:46:328 1464 258 Agent * Windows Update access disabled: No
2010-01-01 21:17:46:359 1464 258 DnldMgr Download manager restoring 0 downloads
2010-01-01 21:17:46:375 1464 258 DnldMgr Retrieved 1 persisted download jobs
2010-01-01 21:17:46:375 1464 258 DnldMgr *********** DnldMgr: Restoring download [no. 0] ***********
2010-01-01 21:17:46:375 1464 258 DnldMgr * BITS JobId = {43BADB8C-6BBE-415B-A1F6-1207286104EE}
2010-01-01 21:17:46:375 1464 258 DnldMgr * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2010-01-01 21:17:46:406 1464 258 DnldMgr * UpdateId = {3D80CE0A-0893-4D4C-BBCE-C6FAAFA94CD5}.100
2010-01-01 21:17:46:484 1464 a10 Report *********** Report: Initializing static reporting data ***********
2010-01-01 21:17:46:484 1464 a10 Report * OS Version = 5.1.2600.3.0.65792
2010-01-01 21:17:46:500 1464 258 DnldMgr * Restored download job.
2010-01-01 21:17:46:500 1464 258 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0800) ===========
2010-01-01 21:17:46:515 1464 258 Misc = Process: C:\WINDOWS\System32\svchost.exe
2010-01-01 21:17:46:515 1464 258 Misc = Module: C:\WINDOWS\system32\wuapi.dll
2010-01-01 21:17:46:500 1464 258 COMAPI -------------
2010-01-01 21:17:46:515 1464 258 COMAPI -- START -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 21:17:46:515 1464 258 COMAPI ---------
2010-01-01 21:17:46:515 1464 258 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows System Health Agent Search]
2010-01-01 21:17:46:531 1464 a10 Report * Computer Brand = Dell Inc.
2010-01-01 21:17:46:531 1464 a10 Report * Computer Model = Vostro 1700
2010-01-01 21:17:46:531 1464 a10 Report * Bios Revision = A06
2010-01-01 21:17:46:531 1464 a10 Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A06
2010-01-01 21:17:46:531 1464 a10 Report * Bios Release Date = 2008-02-03T00:00:00
2010-01-01 21:17:46:531 1464 a10 Report * Locale ID = 1033
2010-01-01 21:17:46:531 1464 fb0 Agent *************
2010-01-01 21:17:46:531 1464 fb0 Agent ** START ** Agent: Finding updates [CallerId = Windows System Health Agent Search]
2010-01-01 21:17:46:531 1464 fb0 Agent *********
2010-01-01 21:17:46:531 1464 fb0 Agent * Include potentially superseded updates
2010-01-01 21:17:46:531 1464 fb0 Agent * Online = No; Ignore download priority = No
2010-01-01 21:17:46:531 1464 fb0 Agent * Criteria = "IsInstalled=0 and CategoryIDs contains '0fa1201d-4330-4fa8-8ae9-b877473b6441'"
2010-01-01 21:17:46:531 1464 fb0 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2010-01-01 21:17:46:531 1464 fb0 Agent * Search Scope = {Machine}
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#2
happyrock
Posted 09 February 2010 - 07:23 AM

happyrock

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try this...Download Windows Installer CleanUp Utility from here...when you launch it have it cleanup the silverlight update...
then go here and reinstall it
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#3
happyrock
Posted 22 February 2010 - 04:17 PM

happyrock

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your welcome...and thanks for letting us know... :)
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